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com.adobe.livecycle.generatepdf.client.GeneratePdfServiceClient Timeout issue

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Level 2

We have a requirement to convert large tiff files in full text PDF. I can use the following code to convert small size files, but with a large size file I am seeing a timeout issue.

ALC-PDG-10010-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-010-010-The conversion has timed out.

1 Accepted Solution

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Correct answer by
Employee Advisor

User must have administrator privileges. Looks like some privileges are missing.

-Wasil

View solution in original post

18 Replies

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Employee Advisor

You can increase the timeout values as mentioned here : http://helpx.adobe.com/livecycle/kb/pdfg-timeout-configuration.html

-Wasil

P.S. : Article is for ES4 but would also be helpful for previous versions.

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Level 2

It does not seem to help. I don't see the Global timeout property on my console. I am using ES4.

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Employee Advisor

That actually applies to ES4 SP1 .

Let's try with other timeout values. You'll have to restart the application server.

-Wasil

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Level 2

It is still failing after restart. Following are the steps.

I have added the following:


PDFGConfigService: Server Conversion Timeout=7200

jacorb.properties

jacorb.connection.client.pending_reply_timeout=7200000

transaction-jboss-beans.xml

transactionTimeout=7200

adobe-generatepdf-dsc/component.xml

max-wait=7260

Restarted the server.

Following is the code I am using. The init() function initiates the property. I am using EJB endpoint.

try {

            init();

            // Create a ServiceClientFactory instance

            ServiceClientFactory factory = ServiceClientFactory

                    .createInstance(connectionProps);

            // Create a GeneratePdfServiceClient object

            GeneratePdfServiceClient pdfGenClient = new GeneratePdfServiceClient(

                    factory);

            // Get a Microsoft Word file document to convert to a PDF document

            String inputFileName = inFName;

            FileInputStream fileInputStream = new FileInputStream(inputFileName);

            Document inDoc = new Document(fileInputStream);

            // Convert the Word document to a PDF document

            CreatePDFResult result = pdfGenClient.createPDF2(inDoc, ".tif",

                    fileTypeSettings, adobePDFSettings, securitySettings, null,

                    null);

            // Get the newly created document

            Document createdDocument = result.getCreatedDocument();

            // Save the converted PDF document as a PDF file

            createdDocument.copyToFile(new File(outFName));

        } catch (Exception e) {

            e.printStackTrace();

        }

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Employee Advisor

Share the application server logs as well, for the invocation.

-Wasil

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Level 2

2014-11-28 14:46:26,218 INFO  [com.adobe.licenseManager.service.LicenseManagerService] (WorkerThread#0[156.132.53.248:57555]) ALC-LFS_FormsManager found to be installed

2014-11-28 14:46:26,233 INFO  [com.adobe.licenseManager.service.LicenseManagerService] (WorkerThread#0[156.132.53.248:57555]) ALC-LFS-RightsManagement found to be installed

2014-11-28 14:46:26,234 INFO  [com.adobe.licenseManager.service.LicenseManagerService] (WorkerThread#0[156.132.53.248:57555]) ALC-LFS-PDFGenerator found to be installed

2014-11-28 14:46:26,235 INFO  [com.adobe.licenseManager.service.LicenseManagerService] (WorkerThread#0[156.132.53.248:57555]) ALC-LFS-BarcodedForms found to be installed

2014-11-28 14:46:26,236 INFO  [com.adobe.licenseManager.service.LicenseManagerService] (WorkerThread#0[156.132.53.248:57555]) ALC-LFS-CorrespondenceManagement found to be installed

2014-11-28 14:46:30,004 ERROR [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-000-Error: regdump_word.reg or regdump_excel.reg or regdump_ppt.reg file was not created at C:\Adobe\temp\pdfg-A-LC_\63\ae33-0bee9a-8d2c0b-66f4b1-2fa7c3-b5fa68

2014-11-28 14:46:30,056 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-024-File.tif: Time Job Submitted: 11/28/14 2:46 PM for job = File.tifd3ff57-2ab742-dd3416-49bf39-ba6798-ef7f34

2014-11-28 14:46:30,057 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-017-File.tif: Job Submitted by User: administrator

2014-11-28 14:46:30,057 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-016-File.tif: Job Type: Convert to PDF

2014-11-28 14:46:30,129 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-022-File.tif: Security Settings Used: No Security

2014-11-28 14:46:30,130 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-023-File.tif: FileType Settings Used: Standard OCR

2014-11-28 14:46:30,402 INFO  [com.adobe.service.ProcessResource] (WorkerThread#0[156.132.53.248:57555]) ALC-BMC-001-505: Service Img2PDFSvc: Starting native process with command line "C:\\Adobe\\Adobe LiveCycle ES4\\Java\\32bit\\jdk1.6.0_31\\bin\\java.exe" -Xmx768m -cp "C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-bslj.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-csa.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-datamanager-client.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-docmanager.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-generatepdf-client.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-pdfg-common-jaxb.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-pdfg-common.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-pdfg-commonbmc.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-pdfg-idl-bmc-websphere.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-pdfg-idl-bmc.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-utilities.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/aglj40.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/comfyj-2.4.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/Img2PDFConverterServer.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/jai_codec.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/jai_core.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/jai_imageio.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/jniwrap-3.6.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/pdfcore.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/pdfservices.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/rideau.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/winpack-3.6.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/adobe-bslj.jar;C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\ServicesNatives2\\jars\\adobe-bslj.jar;C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\ServicesNatives2\\jars\\jacorb\\jacorb.jar;C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\ServicesNatives2\\jars\\jacorb\\avalon-framework-4.1.5.jar;C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\ServicesNatives2\\jars\\jacorb\\concurrent-1.3.2.jar;C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\ServicesNatives2\\jars\\jacorb\\logkit-1.2.jar;C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\ServicesNatives2\\jars\\jacorb\\antlr-2.7.2.jar" com.adobe.image2pdf.bmc.Img2PDFConverterServer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   -AppServer jboss

2014-11-28 14:46:30,800 INFO  [STDOUT] (ProcessResource@8730f61(name=java.exe,pid=0) Output Reader) [configuration loaded from classpath resource jar:file:/C:/Adobe/Adobe%20LiveCycle%20ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-pdfg-commonbmc.jar!/jacorb.properties]

2014-11-28 14:46:31,648 INFO  [com.adobe.service.J2EEConnectionFactoryManagerPeerImpl] (WorkerThread#0[156.132.53.248:57555]) Service: Img2PDFSvc resource: ProcessResource@8730f61(name=java.exe,pid=0) applying queue wait adjustment of 1s to timeout of transaction: TransactionImple < ac, BasicAction: -637bcb58:c120:5478cd76:2a5e status: ActionStatus.RUNNING >. Supplied timeout: 300s, Effective timeout: 299s.

2014-11-28 14:46:31,650 INFO  [com.adobe.service.J2EEConnectionFactoryManagerPeerImpl] (WorkerThread#0[156.132.53.248:57555]) Service: Img2PDFSvc successfully scheduled an interrupt for transaction: TransactionImple < ac, BasicAction: -637bcb58:c120:5478cd76:2a5e status: ActionStatus.RUNNING > after 299s.

2014-11-28 14:46:31,999 INFO  [com.adobe.image2pdf.bmc.Image2PDFConverterInternal] (RequestProcessor-2) ALC-PDG-001-001-Begin processing job : File.tif

2014-11-28 14:46:32,002 INFO  [com.adobe.image2pdf.bmc.Image2PDFConverterInternal] (RequestProcessor-2) ALC-PDG-001-000-Invoking tiff specific converter

2014-11-28 14:47:38,320 INFO  [com.adobe.image2pdf.bmc.Image2PDFConverterInternal] (RequestProcessor-2) ALC-PDG-001-002-Done processing job : File.tif

2014-11-28 14:47:39,774 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-027-File.tif: Job Completion Status: Succeeded

2014-11-28 14:47:39,775 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-025-File.tif: Time Job Completed: 11/28/14 2:47 PM for job = File.tifd3ff57-2ab742-dd3416-49bf39-ba6798-ef7f34

2014-11-28 14:47:39,775 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-030-File.tif: Waiting time in queue: 0 ms for job = File.tifd3ff57-2ab742-dd3416-49bf39-ba6798-ef7f34

2014-11-28 14:47:39,776 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-026-File.tif: Time of Job Execution: 69,645 ms for job = File.tifd3ff57-2ab742-dd3416-49bf39-ba6798-ef7f34

2014-11-28 14:47:39,893 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-024-File.pdf: Time Job Submitted: 11/28/14 2:47 PM for job = b30eda-7f482b-0057cf-0406bd-30238d-600a9f

2014-11-28 14:47:39,894 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-017-File.pdf: Job Submitted by User: administrator

2014-11-28 14:47:39,894 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-016-File.pdf: Job Type: OCR

2014-11-28 14:47:39,905 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-022-File.pdf: Security Settings Used: No Security

2014-11-28 14:47:39,910 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-023-File.pdf: FileType Settings Used: Standard OCR

2014-11-28 14:47:40,407 INFO  [com.adobe.service.ProcessResource] (WorkerThread#0[156.132.53.248:57555]) ALC-BMC-001-505: Service PaperCaptureSvc: Starting native process with command line "C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\PaperCaptureSvc\\PaperCaptureService.exe" 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   -AppServer jboss

2014-11-28 14:47:40,733 INFO  [com.adobe.service.ProcessResource] (RequestProcessor-4) ALC-BMC-001-508: Service PaperCaptureSvc: Native process PID = 3740

2014-11-28 14:47:41,101 INFO  [com.adobe.service.J2EEConnectionFactoryManagerPeerImpl] (WorkerThread#0[156.132.53.248:57555]) Service: PaperCaptureSvc resource: ProcessResource@28166ce(name=PaperCaptureService.exe,pid=3740) applying queue wait adjustment of 0s to timeout of transaction: TransactionImple < ac, BasicAction: -637bcb58:c120:5478cd76:2bfb status: ActionStatus.RUNNING >. Supplied timeout: 300s, Effective timeout: 300s.

2014-11-28 14:47:41,103 INFO  [com.adobe.service.J2EEConnectionFactoryManagerPeerImpl] (WorkerThread#0[156.132.53.248:57555]) Service: PaperCaptureSvc successfully scheduled an interrupt for transaction: TransactionImple < ac, BasicAction: -637bcb58:c120:5478cd76:2bfb status: ActionStatus.RUNNING > after 300s.

2014-11-28 14:52:41,102 INFO  [com.adobe.service.J2EEConnectionFactoryManagerPeerImpl] (Timer-17) Service: PaperCaptureSvc resource: ProcessResource@28166ce(name=PaperCaptureService.exe,pid=3740) has timed out and will be terminated. Attempting to interrupt transaction: TransactionImple < ac, BasicAction: -637bcb58:c120:5478cd76:2bfb status: ActionStatus.RUNNING >

2014-11-28 14:52:41,102 INFO  [com.adobe.service.ProcessResource] (Timer-17) ALC-BMC-001-506: Service PaperCaptureSvc: Native process ProcessResource@28166ce(name=PaperCaptureService.exe,pid=3740) stopping

2014-11-28 14:53:01,112 INFO  [com.adobe.service.ProcessResource] (Timer-17) ALC-BMC-001-520: Service PaperCaptureSvc: Native process ProcessResource@28166ce(name=PaperCaptureService.exe,pid=3740) destroying

2014-11-28 14:53:01,123 WARN  [jacorb.giop.conn] (ClientMessageReceptor1) Abnormal connection termination. Lost 1 outstanding replie(s)!

2014-11-28 14:53:09,831 ERROR [com.adobe.service.ProcessResource] (WorkerThread#0[156.132.53.248:57555]) ALC-BMC-001-001: Unexpected exception while rolling back transaction

org.omg.CORBA.TRANSIENT: Retries exceeded, couldn't reconnect to 156.132.52.168:49500  vmcid: 0x0  minor code: 0  completed: No

    at org.jacorb.orb.iiop.ClientIIOPConnection.connect(Unknown Source)

    at org.jacorb.orb.giop.GIOPConnection.sendMessage(Unknown Source)

    at org.jacorb.orb.giop.GIOPConnection.sendRequest(Unknown Source)

    at org.jacorb.orb.giop.ClientConnection.sendRequest(Unknown Source)

    at org.jacorb.orb.giop.ClientConnection.sendRequest(Unknown Source)

    at org.jacorb.orb.Delegate.invoke_internal(Unknown Source)

    at org.jacorb.orb.Delegate.invoke(Unknown Source)

    at org.omg.CORBA.portable.ObjectImpl._invoke(ObjectImpl.java:457)

    at com.adobe.service._ControlAgentStub.done(_ControlAgentStub.java:106)

    at com.adobe.service.ProcessResource.onRollback(ProcessResource.java:1034)

    at com.adobe.service.ResourcePeer.invokeRollback(ResourcePeer.java:124)

    at com.adobe.service.J2EEResourcePeerImpl.afterCompletion(J2EEResourcePeerImpl.java:190)

    at com.arjuna.ats.internal.jta.resources.arjunacore.SynchronizationImple.afterCompletion(SynchronizationImple.java:123)

    at com.arjuna.ats.arjuna.coordinator.TwoPhaseCoordinator.afterCompletion(TwoPhaseCoordinator.java:381)

    at com.arjuna.ats.arjuna.coordinator.TwoPhaseCoordinator.cancel(TwoPhaseCoordinator.java:116)

    at com.arjuna.ats.arjuna.AtomicAction.abort(AtomicAction.java:184)

    at com.arjuna.ats.internal.jta.transaction.arjunacore.TransactionImple.rollbackAndDisassociate(TransactionImple.java:1505)

    at com.arjuna.ats.internal.jta.transaction.arjunacore.BaseTransaction.rollback(BaseTransaction.java:165)

    at com.arjuna.ats.jbossatx.BaseTransactionManagerDelegate.rollback(BaseTransactionManagerDelegate.java:114)

    at org.jboss.ejb.EnterpriseContext$UserTransactionImpl.rollback(EnterpriseContext.java:659)

    at org.jboss.ejb.StatelessSessionEnterpriseContext$SessionContextImpl$1.rollback(StatelessSessionEnterpriseContext.java:279)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew(EjbTransactionBMTAdapterBean.java:228)

    at sun.reflect.GeneratedMethodAccessor693.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.jboss.invocation.Invocation.performCall(Invocation.java:386)

    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:233)

    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:156)

    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

    at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:173)

    at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)

    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:173)

    at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:228)

    at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java:97)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java:81)

    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

    at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)

    at org.jboss.ejb.Container.invoke(Container.java:1092)

    at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:436)

    at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

    at $Proxy314.doRequiresNew(Unknown Source)

    at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:133)

    at com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionTemplate.java:79)

    at com.adobe.pdfg.PaperCaptureCaller.createPDF(PaperCaptureCaller.java:169)

    at com.adobe.pdfg.GeneratePDFImpl.createPDFInternal(GeneratePDFImpl.java:439)

    at com.adobe.pdfg.GeneratePDFImpl.createPDFInternal(GeneratePDFImpl.java:456)

    at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:287)

    at com.adobe.pdfg.GeneratePDFImpl.createPDF2(GeneratePDFImpl.java:198)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)

    at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassivationInterceptor.java:53)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.jboss.invocation.Invocation.performCall(Invocation.java:386)

    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:233)

    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:156)

    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

    at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:173)

    at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)

    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:173)

    at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:228)

    at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java:97)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java:81)

    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

    at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)

    at org.jboss.ejb.Container.invoke(Container.java:1092)

    at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:436)

    at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

    at $Proxy314.doBMT(Unknown Source)

    at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:95)

    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:188)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)

    at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:131)

    at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(AbstractMessageReceiver.java:329)

    at com.adobe.idp.dsc.provider.impl.ejb.receiver.EjbReceiverBean.invoke(EjbReceiverBean.java:158)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.jboss.invocation.Invocation.performCall(Invocation.java:386)

    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:233)

    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:156)

    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:173)

    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

    at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:378)

    at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181)

    at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:228)

    at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java:97)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java:81)

    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

    at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)

    at org.jboss.ejb.Container.invoke(Container.java:1092)

    at sun.reflect.GeneratedMethodAccessor804.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:157)

    at org.jboss.mx.server.Invocation.dispatch(Invocation.java:96)

    at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)

    at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)

    at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:668)

    at org.jboss.invocation.unified.server.UnifiedInvoker.invoke(UnifiedInvoker.java:232)

    at org.jboss.remoting.ServerInvoker.invoke(ServerInvoker.java:930)

    at org.jboss.remoting.transport.socket.ServerThread.completeInvocation(ServerThread.java:791)

    at org.jboss.remoting.transport.socket.ServerThread.processInvocation(ServerThread.java:744)

    at org.jboss.remoting.transport.socket.ServerThread.dorun(ServerThread.java:586)

    at org.jboss.remoting.transport.socket.ServerThread.run(ServerThread.java:234)

2014-11-28 14:53:09,836 ERROR [com.adobe.pdfg.GeneratePDFImpl] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-000-ALC-PDG-010-010-The conversion has timed out.

2014-11-28 14:53:09,836 ERROR [com.adobe.pdfg.GeneratePDFImpl] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-000-ALC-PDG-010-010-The conversion has timed out.

2014-11-28 14:53:09,836 INFO  [com.adobe.pdfg.GeneratePDFImpl] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-000-Conversion failed : ALC-PDG-010-010-The conversion has timed out.

2014-11-28 14:53:09,840 INFO  [com.adobe.pdfg.GeneratePDFImpl] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-000-Trying to find a fallback route if available

2014-11-28 14:53:09,840 INFO  [com.adobe.pdfg.GeneratePDFImpl] (WorkerThread#0[156.132.53.248:57555]) ALC-PDG-001-000-Couldn't obtain fallback filetype setting. Cannot try fallback route

Avatar

Employee Advisor

I'd suggest applying SP1. If you share a sample document, l can try and check if it works in SP1.

-Wasil

Avatar

Level 2

Unfortunately I can't share the files outside my agency. I did find the link for ES4 global timeout from the link you posted above. It is little more involved and need updates to multiple .war. I will try that first and will go for upgrade later.

Avatar

Level 2

I am past that issue, now I am seeing a jave heap space error.

2014-11-28 16:47:20,297 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:60790]) ALC-PDG-001-016-File.tif: Job Type: Convert to PDF

2014-11-28 16:47:20,315 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:60790]) ALC-PDG-001-022-File.tif: Security Settings Used: No Security

2014-11-28 16:47:20,315 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:60790]) ALC-PDG-001-023-File.tif: FileType Settings Used: Standard OCR

2014-11-28 16:47:20,334 INFO  [com.adobe.service.J2EEConnectionFactoryManagerPeerImpl] (WorkerThread#0[156.132.53.248:60790]) Service: Img2PDFSvc resource: ProcessResource@6795faa0(name=java.exe,pid=0) applying queue wait adjustment of 0s to timeout of transaction: TransactionImple < ac, BasicAction: -637bcb58:c289:5478e559:330c status: ActionStatus.RUNNING >. Supplied timeout: 7260s, Effective timeout: 7260s.

2014-11-28 16:47:20,334 INFO  [com.adobe.service.J2EEConnectionFactoryManagerPeerImpl] (WorkerThread#0[156.132.53.248:60790]) Service: Img2PDFSvc successfully scheduled an interrupt for transaction: TransactionImple < ac, BasicAction: -637bcb58:c289:5478e559:330c status: ActionStatus.RUNNING > after 7260s.

2014-11-28 16:47:20,354 INFO  [com.adobe.image2pdf.bmc.Image2PDFConverterInternal] (RequestProcessor-2) ALC-PDG-001-001-Begin processing job : File.tif

2014-11-28 16:47:20,356 INFO  [com.adobe.image2pdf.bmc.Image2PDFConverterInternal] (RequestProcessor-2) ALC-PDG-001-000-Invoking tiff specific converter

2014-11-28 16:48:20,601 INFO  [com.adobe.image2pdf.bmc.Image2PDFConverterInternal] (RequestProcessor-2) ALC-PDG-001-001-Begin processing job : File.tif

2014-11-28 16:48:20,601 INFO  [com.adobe.image2pdf.bmc.Image2PDFConverterInternal] (RequestProcessor-2) ALC-PDG-001-000-Invoking tiff specific converter

2014-11-28 16:48:20,633 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:60790]) ALC-PDG-001-028-File.tif: Job Completion Status: Failed

2014-11-28 16:48:20,633 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:60790]) ALC-PDG-001-025-File.tif: Time Job Completed: 11/28/14 4:48 PM for job = File.tifc2201a-b34dff-42c2b5-0eb135-603181-962b57

2014-11-28 16:48:20,633 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:60790]) ALC-PDG-001-030-File.tif: Waiting time in queue: 0 ms for job = File.tifc2201a-b34dff-42c2b5-0eb135-603181-962b57

2014-11-28 16:48:20,634 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:60790]) ALC-PDG-001-026-File.tif: Time of Job Execution: 60,768 ms for job = File.tifc2201a-b34dff-42c2b5-0eb135-603181-962b57

2014-11-28 16:48:20,634 ERROR [com.adobe.pdfg.GeneratePDFImpl] (WorkerThread#0[156.132.53.248:60790]) ALC-PDG-001-000-ALC-PDG-011-028-Error occurred while converting the input image file to PDF. Java heap space

2014-11-28 16:48:20,634 INFO  [com.adobe.pdfg.GeneratePDFImpl] (WorkerThread#0[156.132.53.248:60790]) ALC-PDG-001-000-Conversion failed : ALC-PDG-011-028-Error occurred while converting the input image file to PDF. Java heap space

2014-11-28 16:48:20,638 INFO  [com.adobe.pdfg.GeneratePDFImpl] (WorkerThread#0[156.132.53.248:60790]) ALC-PDG-001-000-Trying to find a fallback route if available

2014-11-28 16:48:20,638 INFO  [com.adobe.pdfg.GeneratePDFImpl] (WorkerThread#0[156.132.53.248:60790]) ALC-PDG-001-000-Couldn't obtain fallback filetype setting. Cannot try fallback route

2014-11-28 16:50:10,083 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.MemoryPolicy] (BackGroundPolicyCalculator) Memory threshold exceeded: maximum limit 90.0, current value 93.0

2014-11-28 16:50:10,084 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyEvaluationBackgroundTask] (BackGroundPolicyCalculator) Local policies violated for statistics on 'adobejb_server1:wm_default'. Cause: com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyViolationException: Work policy violated. Will attempt to recover in 60000 ms

2014-11-28 16:51:10,083 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.MemoryPolicy] (BackGroundPolicyCalculator) Memory threshold exceeded: maximum limit 90.0, current value 93.0

2014-11-28 16:51:10,084 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyEvaluationBackgroundTask] (BackGroundPolicyCalculator) Local policies violated for statistics on 'adobejb_server1:wm_default'. Cause: com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyViolationException: Work policy violated. Will attempt to recover in 60000 ms

2014-11-28 16:52:10,084 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.MemoryPolicy] (BackGroundPolicyCalculator) Memory threshold exceeded: maximum limit 90.0, current value 94.0

2014-11-28 16:52:10,085 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyEvaluationBackgroundTask] (BackGroundPolicyCalculator) Local policies violated for statistics on 'adobejb_server1:wm_default'. Cause: com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyViolationException: Work policy violated. Will attempt to recover in 60000 ms

2014-11-28 16:53:10,084 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.MemoryPolicy] (BackGroundPolicyCalculator) Memory threshold exceeded: maximum limit 90.0, current value 94.0

2014-11-28 16:53:10,085 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyEvaluationBackgroundTask] (BackGroundPolicyCalculator) Local policies violated for statistics on 'adobejb_server1:wm_default'. Cause: com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyViolationException: Work policy violated. Will attempt to recover in 60000 ms

2014-11-28 16:54:10,084 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.MemoryPolicy] (BackGroundPolicyCalculator) Memory threshold exceeded: maximum limit 90.0, current value 94.0

2014-11-28 16:54:10,085 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyEvaluationBackgroundTask] (BackGroundPolicyCalculator) Local policies violated for statistics on 'adobejb_server1:wm_default'. Cause: com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyViolationException: Work policy violated. Will attempt to recover in 60000 ms

2014-11-28 16:55:10,084 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.MemoryPolicy] (BackGroundPolicyCalculator) Memory threshold exceeded: maximum limit 90.0, current value 94.0

2014-11-28 16:55:10,085 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyEvaluationBackgroundTask] (BackGroundPolicyCalculator) Local policies violated for statistics on 'adobejb_server1:wm_default'. Cause: com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyViolationException: Work policy violated. Will attempt to recover in 60000 ms

2014-11-28 16:56:10,084 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.MemoryPolicy] (BackGroundPolicyCalculator) Memory threshold exceeded: maximum limit 90.0, current value 95.0

2014-11-28 16:56:10,085 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyEvaluationBackgroundTask] (BackGroundPolicyCalculator) Local policies violated for statistics on 'adobejb_server1:wm_default'. Cause: com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyViolationException: Work policy violated. Will attempt to recover in 60000 ms

2014-11-28 16:57:10,085 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.MemoryPolicy] (BackGroundPolicyCalculator) Memory threshold exceeded: maximum limit 90.0, current value 95.0

2014-11-28 16:57:10,086 WARN  [com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyEvaluationBackgroundTask] (BackGroundPolicyCalculator) Local policies violated for statistics on 'adobejb_server1:wm_default'. Cause: com.adobe.idp.dsc.workmanager.workload.policy.WorkPolicyViolationException: Work policy violated. Will attempt to recover in 60000 ms

Avatar

Level 2

Unfortunately it did not work. I updated the run.conf.bat. I was seeing the same exception. I then uninstalled and installed the service. Still getting the same error.

Avatar

Level 2

The issue is not only JBoss heap size, but the pdf conversion is using Img2PDFSvc native process.

2014-12-01 14:30:08,558 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:54710]) ALC-PDG-001-024-File.tif: Time Job Submitted: 12/1/14 2:30 PM for job = File.tif20de51-18a19d-f023cd-1c55a3-558175-aa0514

2014-12-01 14:30:08,558 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:54710]) ALC-PDG-001-017-File.tif: Job Submitted by User: administrator

2014-12-01 14:30:08,558 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:54710]) ALC-PDG-001-016-File.tif: Job Type: Convert to PDF

2014-12-01 14:30:08,636 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:54710]) ALC-PDG-001-022-File.tif: Security Settings Used: No Security

2014-12-01 14:30:08,636 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:54710]) ALC-PDG-001-023-File.tif: FileType Settings Used: Standard OCR

2014-12-01 14:30:08,948 INFO  [com.adobe.service.ProcessResource] (WorkerThread#0[156.132.53.248:54710]) ALC-BMC-001-505: Service Img2PDFSvc: Starting native process with command line "C:\\Adobe\\Adobe LiveCycle ES4\\Java\\32bit\\jdk1.6.0_31\\bin\\java.exe" -Xmx768m -cp "C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-bslj.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-csa.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-datamanager-client.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-docmanager.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-generatepdf-client.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-pdfg-common-jaxb.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-pdfg-common.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-pdfg-commonbmc.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-pdfg-idl-bmc-websphere.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-pdfg-idl-bmc.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-utilities.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/aglj40.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/comfyj-2.4.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/Img2PDFConverterServer.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/jai_codec.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/jai_core.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/jai_imageio.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/jniwrap-3.6.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/pdfcore.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/pdfservices.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/rideau.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/winpack-3.6.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/adobe-bslj.jar;C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\ServicesNatives2\\jars\\adobe-bslj.jar;C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\ServicesNatives2\\jars\\jacorb\\jacorb.jar;C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\ServicesNatives2\\jars\\jacorb\\avalon-framework-4.1.5.jar;C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\ServicesNatives2\\jars\\jacorb\\concurrent-1.3.2.jar;C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\ServicesNatives2\\jars\\jacorb\\logkit-1.2.jar;C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\ServicesNatives2\\jars\\jacorb\\antlr-2.7.2.jar" com.adobe.image2pdf.bmc.Img2PDFConverterServer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   -AppServer jboss

2014-12-01 14:30:09,401 INFO  [STDOUT] (ProcessResource@144e003f(name=java.exe,pid=0) Output Reader) [configuration loaded from classpath resource jar:file:/C:/Adobe/Adobe%20LiveCycle%20ES4/jboss/server/lc_turnkey/svcnative/Img2PDFSvc/bin/adobe-pdfg-commonbmc.jar!/jacorb.properties]

2014-12-01 14:30:10,477 INFO  [com.adobe.service.J2EEConnectionFactoryManagerPeerImpl] (WorkerThread#0[156.132.53.248:54710]) Service: Img2PDFSvc resource: ProcessResource@144e003f(name=java.exe,pid=0) applying queue wait adjustment of 1s to timeout of transaction: TransactionImple < ac, BasicAction: -637bcb58:f0e2:547cbfb8:27ac status: ActionStatus.RUNNING >. Supplied timeout: 7260s, Effective timeout: 7259s.

2014-12-01 14:30:10,477 INFO  [com.adobe.service.J2EEConnectionFactoryManagerPeerImpl] (WorkerThread#0[156.132.53.248:54710]) Service: Img2PDFSvc successfully scheduled an interrupt for transaction: TransactionImple < ac, BasicAction: -637bcb58:f0e2:547cbfb8:27ac status: ActionStatus.RUNNING > after 7259s.

2014-12-01 14:30:10,836 INFO  [com.adobe.image2pdf.bmc.Image2PDFConverterInternal] (RequestProcessor-2) ALC-PDG-001-001-Begin processing job : File.tif

2014-12-01 14:30:10,851 INFO  [com.adobe.image2pdf.bmc.Image2PDFConverterInternal] (RequestProcessor-2) ALC-PDG-001-000-Invoking tiff specific converter

2014-12-01 14:31:17,333 INFO  [com.adobe.image2pdf.bmc.Image2PDFConverterInternal] (RequestProcessor-2) ALC-PDG-001-001-Begin processing job : File.tif

2014-12-01 14:31:17,333 INFO  [com.adobe.image2pdf.bmc.Image2PDFConverterInternal] (RequestProcessor-2) ALC-PDG-001-000-Invoking tiff specific converter

2014-12-01 14:31:17,427 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:54710]) ALC-PDG-001-028-File.tif: Job Completion Status: Failed

2014-12-01 14:31:17,427 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:54710]) ALC-PDG-001-025-File.tif: Time Job Completed: 12/1/14 2:31 PM for job = File.tif20de51-18a19d-f023cd-1c55a3-558175-aa0514

2014-12-01 14:31:17,427 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:54710]) ALC-PDG-001-030-File.tif: Waiting time in queue: 0 ms for job = File.tif20de51-18a19d-f023cd-1c55a3-558175-aa0514

2014-12-01 14:31:17,427 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:54710]) ALC-PDG-001-026-File.tif: Time of Job Execution: 69,446 ms for job = File.tif20de51-18a19d-f023cd-1c55a3-558175-aa0514

2014-12-01 14:31:17,427 ERROR [com.adobe.pdfg.GeneratePDFImpl] (WorkerThread#0[156.132.53.248:54710]) ALC-PDG-001-000-ALC-PDG-011-028-Error occurred while converting the input image file to PDF. Java heap space

2014-12-01 14:31:17,443 INFO  [com.adobe.pdfg.GeneratePDFImpl] (WorkerThread#0[156.132.53.248:54710]) ALC-PDG-001-000-Conversion failed : ALC-PDG-011-028-Error occurred while converting the input image file to PDF. Java heap space

2014-12-01 14:31:17,443 INFO  [com.adobe.pdfg.GeneratePDFImpl] (WorkerThread#0[156.132.53.248:54710]) ALC-PDG-001-000-Trying to find a fallback route if available

2014-12-01 14:31:17,443 INFO  [com.adobe.pdfg.GeneratePDFImpl] (WorkerThread#0[156.132.53.248:54710]) ALC-PDG-001-000-Couldn't obtain fallback filetype setting. Cannot try fallback route

Avatar

Employee Advisor

Go to below location in adminui, and search for "generatepdf" service.

Set "Use Acrobat Image Conversion (Windows Only):" to "true" and restart the server

AcrobatImage.jpg

-Wasil

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Level 2

After changing this configuration. I am seeing the following error.

ALC-PDG-80036-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-080-036-Unable to connect to PDFG Service. No User has been defined.

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Level 2

Added the user and restarted the server, following by the error.

ERROR: API   

= CreateProcessAsUser
   ERROR CODE = 1314
   MESSAGE= A required privilege is not held by the client.

2014-12-01 17:12:20,993 WARN  [com.adobe.service.ProcessResource] (ProcessResource@523cd08(name=pdfgen.exe,pid=0) Error Reader) ALC-BMC-001-024: Service Native2PDFSvc: Process ProcessResource@523cd08(name=pdfgen.exe,pid=0) terminated abnormally with error code {3}

2014-12-01 17:12:21,008 INFO  [com.adobe.service.ImpersonatedConnectionManager] (ProcessResource@523cd08(name=pdfgen.exe,pid=0) Error Reader) Service Native2PDFSvc: Resource ProcessResource@523cd08(name=pdfgen.exe,pid=0) returned credential mbaghel

2014-12-01 17:12:21,040 INFO  [com.adobe.service.ImpersonatedConnectionManager] (WorkerThread#0[156.132.53.248:59343]) Service Native2PDFSvc: Resource ProcessResource@261cfb68(name=pdfgen.exe,pid=0) acquired credential mbaghel

2014-12-01 17:12:21,040 INFO  [com.adobe.service.ProcessResource] (WorkerThread#0[156.132.53.248:59343]) ALC-BMC-001-505: Service Native2PDFSvc: Starting native process with command line C:\Adobe\Adobe LiveCycle ES4\jboss\server\lc_turnkey\svcnative\ServicesNatives2\bin\ProcessLauncher.exe mbaghel - "C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\Native2PDFSvc\\bin\\dll\\pdfgen.exe" True -WinStaName WinSta0 -DeskName PDF-NA7b0dd0002 -beginExecutable "C:\\Adobe\\Adobe LiveCycle ES4\\Java\\32bit\\jdk1.6.0_31\\bin\\javaw.exe" -endExecutable -Xmx64m -cp "C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-appmon.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-bslj.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-csa.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-generatepdf-client.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-common-jaxb.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-common.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-commonbmc.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-idl-bmc-websphere.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-idl-bmc.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-utilities.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/comfyj-2.4.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jaxb-api.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jaxb-impl.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jaxb-libs.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_acrobat1.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_autocad1.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_autocad2007.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_excel1.3.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_pdfmapi1.0.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_project4.4.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_publisher1.0.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_visio4.a.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_word8.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniwrap-3.6.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jni_wrapper_infopath10.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/namespace.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/Native2PDFConverterServer.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/winpack-3.6.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/adobe-bslj.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/jacorb.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/avalon-framework-4.1.5.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/concurrent-1.3.2.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/logkit-1.2.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/antlr-2.7.2.jar" com.adobe.native2pdf.bmc.Native2PDFConverterServer -IOR IOR:000000000000002249444C3A636F6D2F61646F62652F736572766963652F4D616E616765723A312E30000000000000020000000000000108000102000000000F3135362E3133322E35322E31363800000DC800000000001635343734333738382F42522D332F01000000000000000000000000050000000000000008000000004A41430000000001000000200000000005010001000000010001000100010109000000020501000100010100000000210000007400000000000000010000000000000024000000220000007E00000000000000010000000F3135362E3133322E35322E31363800000DC9004000000000000000080606678102010101000000170401000806066781020101010000000764656661756C7400000000000000000000000000000000000000002000000004000000000000001F0000000400000003000000010000002000000000000000020000002000000004000000000000001F0000000400000003   -AppServer jboss

2014-12-01 17:12:21,211 INFO  [STDOUT] (ProcessResource@261cfb68(name=pdfgen.exe,pid=0) Output Reader)

ERROR: API    = CreateProcessAsUser
2014-12-01 17:12:21,211 INFO  [STDOUT] (ProcessResource@261cfb68(name=pdfgen.exe,pid=0) Output Reader)    ERROR CODE = 1314
   MESSAGE= A required privilege is not held by the client.

2014-12-01 17:12:21,211 WARN  [com.adobe.service.ProcessResource] (ProcessResource@261cfb68(name=pdfgen.exe,pid=0) Error Reader) ALC-BMC-001-024: Service Native2PDFSvc: Process ProcessResource@261cfb68(name=pdfgen.exe,pid=0) terminated abnormally with error code {3}

2014-12-01 17:12:21,227 INFO  [com.adobe.service.ImpersonatedConnectionManager] (ProcessResource@261cfb68(name=pdfgen.exe,pid=0) Error Reader) Service Native2PDFSvc: Resource ProcessResource@261cfb68(name=pdfgen.exe,pid=0) returned credential mbaghel

2014-12-01 17:12:21,242 INFO  [com.adobe.service.ImpersonatedConnectionManager] (WorkerThread#0[156.132.53.248:59343]) Service Native2PDFSvc: Resource ProcessResource@848a197(name=pdfgen.exe,pid=0) acquired credential mbaghel

2014-12-01 17:12:21,258 INFO  [com.adobe.service.ProcessResource] (WorkerThread#0[156.132.53.248:59343]) ALC-BMC-001-505: Service Native2PDFSvc: Starting native process with command line C:\Adobe\Adobe LiveCycle ES4\jboss\server\lc_turnkey\svcnative\ServicesNatives2\bin\ProcessLauncher.exe mbaghel - "C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\Native2PDFSvc\\bin\\dll\\pdfgen.exe" True -WinStaName WinSta0 -DeskName PDF-NA7b0dd0002 -beginExecutable "C:\\Adobe\\Adobe LiveCycle ES4\\Java\\32bit\\jdk1.6.0_31\\bin\\javaw.exe" -endExecutable -Xmx64m -cp "C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-appmon.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-bslj.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-csa.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-generatepdf-client.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-common-jaxb.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-common.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-commonbmc.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-idl-bmc-websphere.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-idl-bmc.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-utilities.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/comfyj-2.4.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jaxb-api.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jaxb-impl.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jaxb-libs.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_acrobat1.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_autocad1.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_autocad2007.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_excel1.3.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_pdfmapi1.0.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_project4.4.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_publisher1.0.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_visio4.a.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_word8.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniwrap-3.6.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jni_wrapper_infopath10.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/namespace.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/Native2PDFConverterServer.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/winpack-3.6.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/adobe-bslj.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/jacorb.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/avalon-framework-4.1.5.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/concurrent-1.3.2.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/logkit-1.2.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/antlr-2.7.2.jar" com.adobe.native2pdf.bmc.Native2PDFConverterServer -IOR IOR:000000000000002249444C3A636F6D2F61646F62652F736572766963652F4D616E616765723A312E30000000000000020000000000000108000102000000000F3135362E3133322E35322E31363800000DC800000000001635343734333738382F42522D342F01000000000000000000000000050000000000000008000000004A41430000000001000000200000000005010001000000010001000100010109000000020501000100010100000000210000007400000000000000010000000000000024000000220000007E00000000000000010000000F3135362E3133322E35322E31363800000DC9004000000000000000080606678102010101000000170401000806066781020101010000000764656661756C7400000000000000000000000000000000000000002000000004000000000000001F0000000400000003000000010000002000000000000000020000002000000004000000000000001F0000000400000003   -AppServer jboss

2014-12-01 17:12:21,273 ERROR [com.adobe.util.ConnectionFactoryReflectionWrapper] (WorkerThread#0[156.132.53.248:59343]) ALC-UTIL-001-001: Unexpected exception while resolving a new connection to an Adobe Service

java.lang.reflect.InvocationTargetException

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at com.adobe.util.ConnectionFactoryReflectionWrapper.getConnection(Utilities.java:1166)

    at com.adobe.pdfg.callbacks.NativeToPDFTransactionCallback.convertToPdf(NativeToPDFTransactionCallback.java:209)

    at com.adobe.pdfg.callbacks.NativeToPDFTransactionCallback.doInTransaction(NativeToPDFTransactionCallback.java:187)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew(EjbTransactionBMTAdapterBean.java:218)

    at sun.reflect.GeneratedMethodAccessor689.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.jboss.invocation.Invocation.performCall(Invocation.java:386)

    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:233)

    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:156)

    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

    at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:173)

    at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)

    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:173)

    at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:228)

    at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java:97)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java:81)

    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

    at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)

    at org.jboss.ejb.Container.invoke(Container.java:1092)

    at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:436)

    at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

    at $Proxy314.doRequiresNew(Unknown Source)

    at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:133)

    at com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionTemplate.java:79)

    at com.adobe.pdfg.BMCCaller.invokeInSMT(BMCCaller.java:835)

    at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:1098)

    at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:406)

    at com.adobe.pdfg.GeneratePDFImpl.createPDFInternal(GeneratePDFImpl.java:447)

    at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:287)

    at com.adobe.pdfg.GeneratePDFImpl.createPDF2(GeneratePDFImpl.java:198)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)

    at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassivationInterceptor.java:53)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.jboss.invocation.Invocation.performCall(Invocation.java:386)

    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:233)

    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:156)

    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

    at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:173)

    at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)

    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:173)

    at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:228)

    at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java:97)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java:81)

    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

    at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)

    at org.jboss.ejb.Container.invoke(Container.java:1092)

    at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:436)

    at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

    at $Proxy314.doBMT(Unknown Source)

    at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:95)

    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:188)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)

    at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:131)

    at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(AbstractMessageReceiver.java:329)

    at com.adobe.idp.dsc.provider.impl.ejb.receiver.EjbReceiverBean.invoke(EjbReceiverBean.java:158)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.jboss.invocation.Invocation.performCall(Invocation.java:386)

    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:233)

    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:156)

    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:173)

    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

    at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:378)

    at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181)

    at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:228)

    at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java:97)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java:81)

    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

    at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)

    at org.jboss.ejb.Container.invoke(Container.java:1092)

    at sun.reflect.GeneratedMethodAccessor798.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:157)

    at org.jboss.mx.server.Invocation.dispatch(Invocation.java:96)

    at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)

    at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)

    at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:668)

    at org.jboss.invocation.unified.server.UnifiedInvoker.invoke(UnifiedInvoker.java:232)

    at org.jboss.remoting.ServerInvoker.invoke(ServerInvoker.java:930)

    at org.jboss.remoting.transport.socket.ServerThread.completeInvocation(ServerThread.java:791)

    at org.jboss.remoting.transport.socket.ServerThread.processInvocation(ServerThread.java:744)

    at org.jboss.remoting.transport.socket.ServerThread.dorun(ServerThread.java:586)

    at org.jboss.remoting.transport.socket.ServerThread.run(ServerThread.java:234)

Caused by: java.lang.IllegalStateException: Connection to failed service.

    at com.adobe.service.ResourcePooler.allocateResource(ResourcePooler.java:96)

    at com.adobe.service.ConnectionFactoryManagerPeer.getConnectionResourceFromPool(ConnectionFactoryManagerPeer.java:79)

    at com.adobe.service.J2EEConnectionFactoryManagerPeerImpl.getConnection(J2EEConnectionFactoryManagerPeerImpl.java:120)

    ... 121 more

2014-12-01 17:12:21,289 ERROR [org.jboss.ejb.plugins.LogInterceptor] (WorkerThread#0[156.132.53.248:59343]) RuntimeException in method: public abstract java.lang.Object com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterLocal.doRequiresNew(com.adobe.idp.dsc.transaction.TransactionDefinition,com.adobe.idp.dsc.transaction.TransactionCallback) throws com.adobe.idp.dsc.DSCException:

java.lang.reflect.UndeclaredThrowableException: An unexpected exception while resolving a new connection to an Adobe Service.

    at com.adobe.util.ConnectionFactoryReflectionWrapper.getConnection(Utilities.java:1174)

    at com.adobe.pdfg.callbacks.NativeToPDFTransactionCallback.convertToPdf(NativeToPDFTransactionCallback.java:209)

    at com.adobe.pdfg.callbacks.NativeToPDFTransactionCallback.doInTransaction(NativeToPDFTransactionCallback.java:187)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew(EjbTransactionBMTAdapterBean.java:218)

    at sun.reflect.GeneratedMethodAccessor689.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.jboss.invocation.Invocation.performCall(Invocation.java:386)

    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:233)

    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:156)

    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

    at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:173)

    at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)

    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:173)

    at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:228)

    at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java:97)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java:81)

    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

    at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)

    at org.jboss.ejb.Container.invoke(Container.java:1092)

    at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:436)

    at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

    at $Proxy314.doRequiresNew(Unknown Source)

    at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:133)

    at com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionTemplate.java:79)

    at com.adobe.pdfg.BMCCaller.invokeInSMT(BMCCaller.java:835)

    at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:1098)

    at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:406)

    at com.adobe.pdfg.GeneratePDFImpl.createPDFInternal(GeneratePDFImpl.java:447)

    at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:287)

    at com.adobe.pdfg.GeneratePDFImpl.createPDF2(GeneratePDFImpl.java:198)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)

    at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassivationInterceptor.java:53)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.jboss.invocation.Invocation.performCall(Invocation.java:386)

    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:233)

    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:156)

    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

    at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:173)

    at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)

    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:173)

    at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:228)

    at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java:97)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java:81)

    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

    at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)

    at org.jboss.ejb.Container.invoke(Container.java:1092)

    at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:436)

    at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

    at $Proxy314.doBMT(Unknown Source)

    at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:95)

    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:188)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

    at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)

    at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:131)

    at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(AbstractMessageReceiver.java:329)

    at com.adobe.idp.dsc.provider.impl.ejb.receiver.EjbReceiverBean.invoke(EjbReceiverBean.java:158)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.jboss.invocation.Invocation.performCall(Invocation.java:386)

    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:233)

    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:156)

    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:173)

    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

    at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:378)

    at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181)

    at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:228)

    at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java:97)

    at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java:81)

    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138)

    at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)

    at org.jboss.ejb.Container.invoke(Container.java:1092)

    at sun.reflect.GeneratedMethodAccessor798.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:157)

    at org.jboss.mx.server.Invocation.dispatch(Invocation.java:96)

    at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)

    at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)

    at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:668)

    at org.jboss.invocation.unified.server.UnifiedInvoker.invoke(UnifiedInvoker.java:232)

    at org.jboss.remoting.ServerInvoker.invoke(ServerInvoker.java:930)

    at org.jboss.remoting.transport.socket.ServerThread.completeInvocation(ServerThread.java:791)

    at org.jboss.remoting.transport.socket.ServerThread.processInvocation(ServerThread.java:744)

    at org.jboss.remoting.transport.socket.ServerThread.dorun(ServerThread.java:586)

    at org.jboss.remoting.transport.socket.ServerThread.run(ServerThread.java:234)

Caused by: java.lang.reflect.InvocationTargetException

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at com.adobe.util.ConnectionFactoryReflectionWrapper.getConnection(Utilities.java:1166)

    ... 116 more

Caused by: java.lang.IllegalStateException: Connection to failed service.

    at com.adobe.service.ResourcePooler.allocateResource(ResourcePooler.java:96)

    at com.adobe.service.ConnectionFactoryManagerPeer.getConnectionResourceFromPool(ConnectionFactoryManagerPeer.java:79)

    at com.adobe.service.J2EEConnectionFactoryManagerPeerImpl.getConnection(J2EEConnectionFactoryManagerPeerImpl.java:120)

    ... 121 more

2014-12-01 17:12:21,305 INFO  [com.adobe.pdfg.BMCCaller] (WorkerThread#0[156.132.53.248:59343]) ALC-PDG-001-000-Conversion failed due to an unknown exception. Retry job=File.tifa84f9f-d60fcc-890ef4-2205f7-ffd9f0-fe013a

2014-12-01 17:12:21,414 INFO  [STDOUT] (ProcessResource@848a197(name=pdfgen.exe,pid=0) Output Reader)

ERROR: API    = CreateProcessAsUser
2014-12-01 17:12:21,414 INFO  [STDOUT] (ProcessResource@848a197(name=pdfgen.exe,pid=0) Output Reader)    ERROR CODE = 1314
   MESSAGE= A required privilege is not held by the client.

2014-12-01 17:12:21,414 WARN  [com.adobe.service.ProcessResource] (ProcessResource@848a197(name=pdfgen.exe,pid=0) Error Reader) ALC-BMC-001-024: Service Native2PDFSvc: Process ProcessResource@848a197(name=pdfgen.exe,pid=0) terminated abnormally with error code {3}

2014-12-01 17:12:21,429 INFO  [com.adobe.service.ImpersonatedConnectionManager] (ProcessResource@848a197(name=pdfgen.exe,pid=0) Error Reader) Service Native2PDFSvc: Resource ProcessResource@848a197(name=pdfgen.exe,pid=0) returned credential mbaghel

2014-12-01 17:12:21,445 INFO  [com.adobe.service.ImpersonatedConnectionManager] (WorkerThread#0[156.132.53.248:59343]) Service Native2PDFSvc: Resource ProcessResource@455963a8(name=pdfgen.exe,pid=0) acquired credential mbaghel

2014-12-01 17:12:21,461 INFO  [com.adobe.service.ProcessResource] (WorkerThread#0[156.132.53.248:59343]) ALC-BMC-001-505: Service Native2PDFSvc: Starting native process with command line C:\Adobe\Adobe LiveCycle ES4\jboss\server\lc_turnkey\svcnative\ServicesNatives2\bin\ProcessLauncher.exe mbaghel - "C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\Native2PDFSvc\\bin\\dll\\pdfgen.exe" True -WinStaName WinSta0 -DeskName PDF-NA7b0dd0002 -beginExecutable "C:\\Adobe\\Adobe LiveCycle ES4\\Java\\32bit\\jdk1.6.0_31\\bin\\javaw.exe" -endExecutable -Xmx64m -cp "C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-appmon.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-bslj.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-csa.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-generatepdf-client.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-common-jaxb.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-common.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-commonbmc.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-idl-bmc-websphere.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-idl-bmc.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-utilities.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/comfyj-2.4.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jaxb-api.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jaxb-impl.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jaxb-libs.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_acrobat1.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_autocad1.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_autocad2007.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_excel1.3.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_pdfmapi1.0.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_project4.4.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_publisher1.0.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_visio4.a.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_word8.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniwrap-3.6.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jni_wrapper_infopath10.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/namespace.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/Native2PDFConverterServer.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/winpack-3.6.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/adobe-bslj.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/jacorb.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/avalon-framework-4.1.5.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/concurrent-1.3.2.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/logkit-1.2.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/antlr-2.7.2.jar" com.adobe.native2pdf.bmc.Native2PDFConverterServer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   -AppServer jboss

2014-12-01 17:12:21,617 INFO  [STDOUT] (ProcessResource@455963a8(name=pdfgen.exe,pid=0) Output Reader)

Avatar

Correct answer by
Employee Advisor

User must have administrator privileges. Looks like some privileges are missing.

-Wasil

Avatar

Level 2

The issue is resolved for now, not sure if another bigger file will cause the problem.

To use Img2PDFSvc:

Increased the JVM to 3072 MB in the run.conf.bat, and increased the JVM to 1536MB for the Img2PDFSvc in the adobe-livecycle-native-jboss-x86_win32.ear.

To use Native2PDFSvc:

Increase the JVM to 3072 MB, and run JBoss as a service.