Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

Client not able to save forms.


Level 1


I have done a form using Livecycle Designer on a Windows OS.

Certain "clients" say that the filled up cells will not save when they close he form. As it is a 17 pages long document, and people may not want to fill it up in one go before sending it, this is a problem. This occurs when using Redear or Acrobat to fill the form. I thought it was because those people were using Mac, but actually some people with Windows have the same problem. The following message appears:

Cannot Save Form Information

Please note : You cannot save a completed copy of this form on your computer.

If you would like a copy for your records, please fill it in and print it.

What can I do?

Thanks for your help.


0 Replies

The ultimate experience is back.

Join us in Vegas to build skills, learn from the world's top brands, and be inspired.

Register Now