Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

[AEM Gems Webinar] Accelerating Experience Manager as a Cloud Service development with Rapid Development Environments

Clear Signature not appearing


Level 3

We have a PDF created in LCD 9.x.  Users have Accrobat 9.x standard.  The PDF has digital signature fields that lock sections, using Entrust certificates.

I have a user that signs the document, signatuer is valid, but he cannot right click the signature and get the option "Clear Signature".  Clear signature does not appear in any menu option for this user.  When I open the same form (I have Acrobat X Pro), place in my digital signature, and right click the signature field I get the option to clear my signature.


Anyone knwo what gives?

0 Replies