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Cannot save form in LiveCycle HTML Workspace ES4 when it exceeds file size

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Level 2

I am using LiveCycle HTML Workspace ES4 for a form that allows users to add multiple images to image fields. If the added images total more than approximately 1.87 MB and the "Save" button is pressed in Workspace an "Error" prompt is shown with a "Message: null" message. The form is also not saved to the Draft folder. However, if I press the "Submit" button the same form will proceed to the next step within the application process.

Does anyone know why my form cannot be saved in Workspace?

Here is the exception that is thrown when I try to save a form that is "too large":

2015-06-16 12:17:06,055 ERROR [org.jboss.ejb.plugins.LogInterceptor] (http-0.0.0.0-8080-7) RuntimeException in method: public abstract java.lang.Object com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterLocal.doSupports(c om.adobe.idp.dsc.transaction.TransactionDefinition,com.adobe.idp.dsc.transaction.Transacti onCallback) throws com.adobe.idp.dsc.DSCException:

    java.lang.NumberFormatException: null

                at java.lang.Long.parseLong(Long.java:404)

                at java.lang.Long.parseLong(Long.java:483)

                at com.adobe.livecycle.processmanagement.services.impl.ProcessManagementTaskServiceImpl.save (ProcessManagementTaskServiceImpl.java:1622)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

                at java.lang.reflect.Method.invoke(Method.java:606)

                at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)

                at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassi vationInterceptor.java:53)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)

                at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTr ansactionCMTAdapterBean.java:357)

                at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doSupports(Ej bTransactionCMTAdapterBean.java:227)

                at sun.reflect.GeneratedMethodAccessor945.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

                at java.lang.reflect.Method.invoke(Method.java:606)

                at org.jboss.invocation.Invocation.performCall(Invocation.java:397)

                at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:233)

                at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:156)

                at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:173)

                at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

                at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

                at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:378)

                at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181)

                at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:233)

                at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)

                at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java :100)

                at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java: 84)

                at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

                at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:138)

                at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)

                at org.jboss.ejb.Container.invoke(Container.java:1092)

                at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:436)

                at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

                at com.sun.proxy.$Proxy321.doSupports(Unknown Source)

                at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:104)

                at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:165)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

                at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)

                at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:131)

                at com.adobe.idp.dsc.provider.impl.rest.RestServlet.doPost(RestServlet.java:281)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:290)

                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                at com.adobe.idp.dsc.provider.impl.rest.InvocationFilter.doFilter(InvocationFilter.java:42)

                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)

                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                at com.adobe.idp.um.auth.filter.RestSecurityFilter.doFilter(RestSecurityFilter.java:65)

                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)

                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                at com.adobe.idp.um.auth.filter.CSRFFilter.doFilter(CSRFFilter.java:57)

                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)

                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)

                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235)

                at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

                at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:183)

                at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:95)

                at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEs tablishmentValve.java:126)

                at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEst ablishmentValve.java:70)

                at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

                at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

                at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java: 158)

                at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

                at org.jboss.web.tomcat.service.request.ActiveRequestResponseCacheValve.internalProcess(Acti veRequestResponseCacheValve.java:74)

                at org.jboss.web.tomcat.service.request.ActiveRequestResponseCacheValve.invoke(ActiveRequest ResponseCacheValve.java:47)

                at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330)

                at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:829)

                at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.ja va:599)

                at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:451)

1 Reply

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Level 2

This issue was resolved by changing the JBoss connector to accept data larger than 2MB (the default). By increasing the file size limit, forms with large images and / or attachments could be saved in LiveCycle Workspace. I also added JavaScript to the PDF form to calculate the size of all added attachments and images and prevent users from exceeding the new file size limit.