Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Cannot open PDF documents signed with old certificate

Avatar

Level 1

Hello all

We are using Adobe Policy Server to sign PDF documents

Recently we had to renew the SSL certificate used on the policy server. The old certificate was for URL : https://policyserver, and we was obliged to change the URL in https://policyserver.domain.com, because Verisign does not certificate short name anymore

The issue is that we cannot open old PDF documents anymore. They are looking for the short URL and we got a message saying that the computer must be connected to the network

Is there a way to solve this issue for all the existing documents signed with the old URL

Thanks to all

Regards

Architecture Technique

0 Replies