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Can't create pdf files or converting pdf files with LiveCycle?

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Level 1

I can't creat files with LIveCycle. Is stopping during the process and says Aplication stopped Windowds will report this issue and will find a solution. And it never do. and that's reported event log

Faulting application name: FormDesigner.exe, version: 8.2.1.3144, time stamp: 0x48366c39

Faulting module name: FormDesigner.exe, version: 8.2.1.3144, time stamp: 0x48366c39

Exception code: 0xc0000005

Fault offset: 0x000a50cb

Faulting process ID: 0xd80

Faulting application start time: 0x01d1580fb01ce565

Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe

Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Designer 8.2\FormDesigner.exe

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