During the connection process, the app makes a call to https://na2.connectnow.acrobat.com/app/ticket?<redacted>;
Sometimes it returns immediately, other times it never returns.
Is this something that I'm doing wrong?
thanks
-sandy
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If you send us your account URL I can check our logs to see if there is anything wrong.
This request should be very fast if the system is running correctly so I find it strange to hear that never returns.
If you could send us some debug traces of your application it would also be helpful.
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