Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

call to https://na2.connectnow.acrobat.com/app/ticket sometimes slow...

Avatar

Level 3

During the connection process, the app makes a call to https://na2.connectnow.acrobat.com/app/ticket?<redacted>;

Sometimes it returns immediately, other times it never returns.

Is this something that I'm doing wrong?

thanks

-sandy

0 Replies

Avatar

Employee

If you send us your account URL I can check our logs to see if there is anything wrong.

This request should be very fast if the system is running correctly so I find it strange to hear that never returns.

If you could send us some debug traces of your application it would also be helpful.