Base URL changed to HTTPS, but trying to download an protected PDF claims using (unsecure) HTTP

[Former Community Member]

Tried to configure an policy in contentspace to protect native PDF-files by Rights Management.

Downloading such an file gave an error-message like (translated from german): "Acrobat-Security: you are trying to connect to an Adobe liveCycle Rights Management server over an unsafe protocol. Connection was refused. Please use HTTPS in the future."

Then we configured the Rights Management Base URL to use the (already configured) HTTPS-protocol and port.

But when trying an download again, the connection is still blocked claiming that HTTP is still used.
Where is the additional place to configure the Base URL for the clients (or to be embedded in th eprotected documents)?

Thanks,
Dilettanto

[Former Community Member]

The Base URL is embedded in the PDF when a policy is applied.  You will need to need to re-apply the policy to the source PDF (with the correct Base URL set on the server).

Regards

Steve

[Former Community Member]

Thanks, - this helped fine