Expand my Community achievements bar.

Bad Process?

Avatar

Level 2

As I mentioned in a previous thread, my Preview PDF doesn't work - so I'm stuck with saving my form and then opening in Reader.

But now I have a different problem... sometimes (maybe 50% of the time) when I double click my form in Windows Explorer in an attempt to open the form in Reader, nothing happens - well, almost nothing.  I can see two new processes initiated in the Windows Task Manager; Acrobat.exe and AcrobatInfo.exe.  But I see no Acrobat windows on my desktop and no reference to Acrobat Reader in the list of tasks under the Applications tab of Windows Task Manager.

So, I end up having to kill the two processes and try again.  Usually, the second attempt works, but it just may be a percentages thing.. there have been times when I've gone through this 4 or 5 times in a row before it finally opens Reader.  Very frustrating.

Any ideas?

0 Replies