We just secured a pdf document with LiveCycle ES2 - RMS ,but failed to open it for some users , and we found the error log as the following :
[com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] errorCode:12804 errorCodeHEX:0x3204 message:Could not validate SAML Token --- Assertion has expired and hence not valid for user [xxx@xxxdomain]. Its valid till time [Tue Feb 28 17:51:07 CST 2012] was found to be before the current time [Wed Feb 29 11:19:27 CST 2012]
at com.adobe.idp.um.api.impl.ManagerImpl.handleException(ManagerImpl.java:251)
at com.adobe.idp.um.api.impl.ManagerImpl.handleException(ManagerImpl.java:194)
at com.adobe.idp.um.api.impl.AuthenticationManagerImpl.authenticate(AuthenticationManagerImpl.java:338)
at com.adobe.idp.um.api.impl.AuthenticationManagerImpl.authenticate(AuthenticationManagerImpl.java:154)
at com.adobe.idp.um.api.impl.AuthenticationManagerImpl.authenticate(AuthenticationManagerImpl.java:162)
at com.adobe.idp.um.dsc.util.dscservice.UserManagerUtilServiceImpl.authenticateWithWSHeaderElement(UserManagerUtilServiceImpl.java:173)
at sun.reflect.GeneratedMethodAccessor41101.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassivationInterceptor.java:53)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew(EjbTransactionBMTAdapterBean.java:218)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapter_jmbvky_ELOImpl.doRequiresNew(EjbTransactionBMTAdapter_jmbvky_ELOImpl.java:57)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:145)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:165)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:129)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessageReceiver.java:93)
at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:225)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispatcher.java:66)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.idp.um.dsc.util.client.UserManagerUtilServiceClient.authenticate(UserManagerUtilServiceClient.java:210)
at com.adobe.edc.server.platform.UMHelper.authenticate(UMHelper.java:549)
at com.adobe.rightsmanagement.webservices.rest.RestFacade.validateClientAuthenticationHeader(RestFacade.java:161)
at com.adobe.rightsmanagement.webservices.rest.RestFacade.getBusinessHandler(RestFacade.java:206)
at com.adobe.rightsmanagement.webservices.rest.RestFacade.getBusinessHandler(RestFacade.java:173)
at com.adobe.rightsmanagement.webservices.rest.RestFacade.logEvents(RestFacade.java:232)
at com.adobe.rightsmanagement.webservices.rest.RestDefaultRequestHandler.handleRequest(RestDefaultRequestHandler.java:45)
at com.adobe.rightsmanagement.webservices.rest.RestSecureRequestHandler.handleRequest(RestSecureRequestHandler.java:13)
at com.adobe.rightsmanagement.webservices.rest.RestRequestRouter.routeRequest(RestRequestRouter.java:10)
at com.adobe.rightsmanagement.webservices.rest.RestServlet.doAction(RestServlet.java:50)
at com.adobe.rightsmanagement.webservices.rest.RestServlet.doPost(RestServlet.java:43)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:183)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.doIt(WebAppServletContext.java:3686)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3650)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2268)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2174)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1446)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
I don't know how to solve it , neither I can give the customer an good explain. Can anyone help me ? thanks !
