API for session recording status monitoring

Avatar

Avatar

DrAlexGor

Avatar

DrAlexGor

DrAlexGor

29-09-2011

Hey guys,

Don't know if there's a better way to request for features, but I'd really like to see a web API for recording status / server status of sessions being recorded.

As we deploy session recording live, we'd like monitor the status so we can respond to any issues faster.

Sub-optimal solutions we can do right now:

1) Check if the webdav directory on our server is not getting filled up with recorded session .zip files once every hour or so...

2) Check the apache logs for errors during a PUT request against our system that tracks whether a recording is supposed to be incoming soon.

But none of these will tell us information on which session failed to record, when it happened and a trace log of what was happening during the recording. So our response time will be slow and we'd have to contact you guys for questions, wait for a response ... etc

Optimal solution:

1) Server side API to ping/poll/being notified of session recording beginning, end , logs, general status, anything that can help identify a failure on our/your end.

Ideas/suggestions for monitoring recording ?

Thanks,
Alex G.

View Entire Topic

Avatar

Avatar

nzezelj

Avatar

nzezelj

nzezelj

05-10-2011

Thank you both on valuable input, and apologies on a delayed response.  We agree with you both and we will be looking to boost our error checking with regards to the recording work flow.  I am not sure when it will happen but it is definitely on our radar.

For now, if you have any suggestions, ideas etc please reply to this thread.

Thanks,

Nikola