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ALC-WKS-007-011 - cannot add attachment to task

Jaroslav_Pavlic
Level 4
Level 4

Dear Sirs,

I have a process including Task assignment where attachment upload is required. I designed it and tested without problems, everything worked well for me. Now, the users complain about impossibility upload an attachment. They got message "ALC-WKS-007-011" I see errors in log:

2009-08-02 10:23:32,811 INFO  [com.adobe.workspace.attachments.UploadTaskAttachmentServlet] ALC-WKS-005-048: An error occurred while adding an attachment.
2009-08-02 10:23:32,812 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/workspace-server].[upload-task-attachment]] Servlet.service() for servlet upload-task-attachment threw exception
flex.messaging.MessageException: ALC-WKS-005-048: An error occurred while adding an attachment.
    at com.adobe.workspace.AssemblerUtility.createMessageException(AssemblerUtility.java:384)
    at com.adobe.workspace.attachments.UploadTaskAttachmentServlet.doPost(UploadTaskAttachmentServlet.java:173)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)

I have no idea how to solve it.What is wrong?

--- Jaroslav Pavlicek

2 Replies
Jaroslav_Pavlic
Level 4
Level 4

I can note, that they are using IE8 in compatibility mode. Some of them are ok, but some are not.

If I use Firefox 3.5.1, I get the error always.

Han_Dao
Level 8
Level 8

Hello,

I got the same problem as Jaroslav but if the user attach file such as .txt and xml then it works fine but if they attach file such .doc, xsl, or pdf then they

got the same error. Can any one please help.

Thanks,

Han Dao