ALC-WKS-007-011 - cannot add attachment to task

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Jaroslav_Pavlic

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Jaroslav_Pavlic

Jaroslav_Pavlic

03-08-2009

Dear Sirs,

I have a process including Task assignment where attachment upload is required. I designed it and tested without problems, everything worked well for me. Now, the users complain about impossibility upload an attachment. They got message "ALC-WKS-007-011" I see errors in log:

2009-08-02 10:23:32,811 INFO  [com.adobe.workspace.attachments.UploadTaskAttachmentServlet] ALC-WKS-005-048: An error occurred while adding an attachment.
2009-08-02 10:23:32,812 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/workspace-server].[upload-task-attachment]] Servlet.service() for servlet upload-task-attachment threw exception
flex.messaging.MessageException: ALC-WKS-005-048: An error occurred while adding an attachment.
    at com.adobe.workspace.AssemblerUtility.createMessageException(AssemblerUtility.java:384)
    at com.adobe.workspace.attachments.UploadTaskAttachmentServlet.doPost(UploadTaskAttachmentServlet.java:173)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)

I have no idea how to solve it.What is wrong?

--- Jaroslav Pavlicek

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Jaroslav_Pavlic

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Jaroslav_Pavlic

Jaroslav_Pavlic

03-08-2009

I can note, that they are using IE8 in compatibility mode. Some of them are ok, but some are not.

If I use Firefox 3.5.1, I get the error always.