ALC-WKS-007-011 - cannot add attachment to task

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Jaroslav_Pavlic

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Jaroslav_Pavlic

Jaroslav_Pavlic

03-08-2009

Dear Sirs,

I have a process including Task assignment where attachment upload is required. I designed it and tested without problems, everything worked well for me. Now, the users complain about impossibility upload an attachment. They got message "ALC-WKS-007-011" I see errors in log:

2009-08-02 10:23:32,811 INFO  [com.adobe.workspace.attachments.UploadTaskAttachmentServlet] ALC-WKS-005-048: An error occurred while adding an attachment.
2009-08-02 10:23:32,812 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/workspace-server].[upload-task-attachment]] Servlet.service() for servlet upload-task-attachment threw exception
flex.messaging.MessageException: ALC-WKS-005-048: An error occurred while adding an attachment.
    at com.adobe.workspace.AssemblerUtility.createMessageException(AssemblerUtility.java:384)
    at com.adobe.workspace.attachments.UploadTaskAttachmentServlet.doPost(UploadTaskAttachmentServlet.java:173)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)

I have no idea how to solve it.What is wrong?

--- Jaroslav Pavlicek

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Han_Dao

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Han_Dao

Han_Dao

26-01-2010

Hello,

I got the same problem as Jaroslav but if the user attach file such as .txt and xml then it works fine but if they attach file such .doc, xsl, or pdf then they

got the same error. Can any one please help.

Thanks,

Han Dao

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Jaroslav_Pavlic

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Jaroslav_Pavlic

Jaroslav_Pavlic

03-08-2009

I can note, that they are using IE8 in compatibility mode. Some of them are ok, but some are not.

If I use Firefox 3.5.1, I get the error always.