Adobe Reader XI issues with Signature Field



Can anyone help with this problem?? I desperately need this to work. I have created a form with Livecycle ES4 and have Reader Extended it in Acrobat Pro. This form is hosted on an intranet. Nothing happens when staff click on the signature field. I'm not sure if there are certain restrictions on the field that need to change. I have searched and searched and can't find an answer. Any help would be very appreciated!!!

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