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Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

Adobe Livecycle ES2 and ES4 Won\'t Recognize MS Word 2013


Level 1

Hi. Can someone please tell me what I have to do in order to create a new file from an existing Word document?

I keep getting the same error:

Word (version XP or onwards) could not be found on the machine

I have a 64-bit version of Word 2013 installed.

I was hoping SP1 for ES4 would solve the issue but it doesn't appear to have helped.

I'm not sure what to do here...

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