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adobe livecycle designer es4 version keeps crashing when opening a PDF file


Level 1


i'm trying to open a pdf file and almost immediately there is a runtime error from the microsoft visual c++ runtime library.  The message is "this application has requested the runtime to terminate it in an unusual way. Please contact the applciation's support team for more information.

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: FormDesigner.exe

  Application Version: 1101.3238.2.0

  Application Timestamp: 521b3448

  Fault Module Name: MSVCR90.dll

  Fault Module Version: 9.0.30729.6161

  Fault Module Timestamp: 4dace5b9

  Exception Code: 40000015

  Exception Offset: 0005beae

  OS Version: 6.1.7601.

  Locale ID: 1033

  Additional Information 1: ee90

  Additional Information 2: ee90db78ec8b0c700222f4d5a4d7f5db

  Additional Information 3: 6887

  Additional Information 4: 688755c611dbc9bf833ca718d6d4c6d9



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