THX , I have tried that but this redirects to my account and only support is this forum. I do have full Adobe Pro XI license not upgrade so not sure if I'm eligible. This support really sucks for such an expensive software - completely appalling.
I'm simply trying to find out if having purchased Adobe Pro XI license I can get free livecycle designer and if so how to do that as it appears there is no direct contact to support / helpdesk available.