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Acrobat Pro Extended 9 with Adobe LiveCycle PDF Generator 8.2.1. This Is Work ?

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Level 1

Hi

I’m having problems to get LCES PDF-generator.

After install Adobe LiveCycle PDF Generator  8.2.1 and Acrobat Professional 8.1.5 all work perfect.

The Question is - "Adobe LiveCycle PDF Generator 8.2.1  with  Acrobat Pro Extended 9 NOT WORK. Because ?. "

Thank you.

4 Replies

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Level 8

I'm using pro-extended in my environment with both PDFG and PDFG 3D.  What is the error that you are getting?

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Level 1

2009-07-02 03:01:00,042 INFO  [org.quartz.core.JobRunShell] Job QUARTZ_JOBGROUP_IDP.DIRSYNC_JOB threw a JobExecutionException:

org.quartz.JobExecutionException: A full directory sync initiated through a cron setting or a user-initiated `Sync Now' action in the web console failed to start due to some other running job. This exception indicates that the full directory sync will be rescheduled to run as soon as possible.

at com.adobe.idp.um.scheduler.DirectorySyncJob.executeSyncInitiate(DirectorySyncJob.java:209)

at com.adobe.idp.um.scheduler.DirectorySyncJob.execute(DirectorySyncJob.java:101)

at org.quartz.core.JobRunShell.run(JobRunShell.java:202)

at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:529)

2009-07-02 12:10:15,718 INFO  [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-

Job ID for the submitted createPDF job =ATI-2.docd4b89c-9d0f9f-1b5d8c-ed89df-455685-1d5e35

2009-07-02 12:10:15,780 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-ATI-2.doc: Time Job Submitted: 02/07/09 12:10

2009-07-02 12:10:15,843 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-021-ATI-2.doc: PDF Settings Used: pdfg Standard 8012

2009-07-02 12:10:15,843 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-022-ATI-2.doc: Security Settings Used: No Security

2009-07-02 12:10:15,843 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-023-ATI-2.doc: FileType Settings Used: Standard

2009-07-02 12:10:15,843 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-ATI-2.doc: Job Submitted by User: administrator

2009-07-02 12:10:15,968 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-001-Begin processing job : C:\Documents and Settings\_task-scheduler\Local Settings\Temp\pdfg-_task-scheduler\79\2e3f-d6e58d-d9a0c6-60b470-52417b-2db656\native-in.doc

2009-07-02 12:13:05,739 INFO  [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-

Job ID for the submitted createPDF job =FORMUlÀRIO DE HORA EXTRA.doc8c9547-9e9a42-9e69c7-7ea799-40b767-eb4104

2009-07-02 12:13:05,755 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-024-FORMUlÀRIO DE HORA EXTRA.doc: Time Job Submitted: 02/07/09 12:13

2009-07-02 12:13:05,770 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-021-FORMUlÀRIO DE HORA EXTRA.doc: PDF Settings Used: pdfg Standard 8013

2009-07-02 12:13:05,770 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-022-FORMUlÀRIO DE HORA EXTRA.doc: Security Settings Used: No Security

2009-07-02 12:13:05,770 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-023-FORMUlÀRIO DE HORA EXTRA.doc: FileType Settings Used: Standard

2009-07-02 12:13:05,770 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-FORMUlÀRIO DE HORA EXTRA.doc: Job Submitted by User: administrator

2009-07-02 12:14:45,855 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry

2009-07-02 12:14:45,980 WARN  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Acrobat add-in got diabled in MS Office applications . So cleaned entry of Resiliency subtree from registry successfully to re-activate the Acrobat add-in

2009-07-02 12:14:49,870 INFO  [STDOUT] Exception e06d7363, at 77E4BEF7

2009-07-02 12:14:49,870 INFO  [STDOUT] Native function stack data: 0,3874f20,b1674,3875268,ffffffff,0,2979ee8,657461,5000b,3080130,0,0,1,0,0,0,c1041904,998900,0,53a8900,0,0,b40519,8b00b78a,0,2a043aac,0,0

2009-07-02 12:14:50,495 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry

2009-07-02 12:14:50,495 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-The system cannot find the file specified.

2009-07-02 12:14:50,542 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-028-ATI-2.doc: Job Completion Status: Failed

2009-07-02 12:14:50,542 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-ATI-2.doc: Time Job Completed: 02/07/09 12:14

2009-07-02 12:14:50,542 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-ATI-2.doc: Time of Job Execution: 274.762 ms

2009-07-02 12:14:50,573 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-001-Begin processing job : C:\Documents and Settings\_task-scheduler\Local Settings\Temp\pdfg-_task-scheduler\b8\f327-3aa5c9-e63e59-7aeb44-a2c3d7-c6a0a9\native-in.doc

2009-07-02 12:14:52,104 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-ALC-PDG-010-015-The conversion operation timed out before it could be completed. Please report this error to the system administrator.

2009-07-02 12:14:52,104 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-000-Invocation error.

ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.

at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:152)

at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)

at sun.reflect.GeneratedMethodAccessor358.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)

at org.jboss.invocation.Invocation.performCall(Invocation.java:345)

at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:214)

at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:149)

at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor.java:54)

at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)

at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)

at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:158)

at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62)

at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:154)

at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)

at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)

at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122)

at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)

at org.jboss.ejb.Container.invoke(Container.java:873)

at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)

at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)

at $Proxy160.doBMT(Unknown Source)

at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:95)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:132)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)

at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)

at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessageReceiver.java:91)

at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:215)

at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispatcher.java:57)

at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)

at com.adobe.aes.web.create.CreatePDFAct.createPDF(CreatePDFAct.java:383)

at com.adobe.aes.web.create.CreatePDFAct.createPDF2(CreatePDFAct.java:402)

at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:174)

at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)

at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:63)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)

at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:159)

at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)

at java.lang.Thread.run(Thread.java:595)

Caused by: ALC-PDG-10015-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-010-015-The conversion operation timed out before it could be completed. Please report this error to the system administrator.

at com.adobe.pdfg.BMCCaller.checkResult(BMCCaller.java:358)

at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:788)

at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:298)

at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:342)

at com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:172)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)

at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)

... 73 more

2009-07-02 12:19:20,492 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry

2009-07-02 12:19:20,492 WARN  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Acrobat add-in got diabled in MS Office applications . So cleaned entry of Resiliency subtree from registry successfully to re-activate the Acrobat add-in

2009-07-02 12:19:24,584 INFO  [STDOUT] Exception e06d7363, at 77E4BEF7

2009-07-02 12:19:24,584 INFO  [STDOUT] Native function stack data: 0,3874c78,afd64,3874d10,ffffffff,0,2979808,65006c,50004,20801d3,2aec230,ffffffff,2870,0,0,6d89cac8,40006,20c01df,26d381b0,2c84e58,0,ffffffff,ffffffff,ffffffff,ffffffff,0,4255434b,7265

2009-07-02 12:19:25,209 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry

2009-07-02 12:19:25,209 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-The system cannot find the file specified.

2009-07-02 12:19:25,241 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-028-FORMUlÀRIO DE HORA EXTRA.doc: Job Completion Status: Failed

2009-07-02 12:19:25,241 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-FORMUlÀRIO DE HORA EXTRA.doc: Time Job Completed: 02/07/09 12:19

2009-07-02 12:19:25,241 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-FORMUlÀRIO DE HORA EXTRA.doc: Time of Job Execution: 379.486 ms

2009-07-02 12:19:25,241 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-ALC-PDG-010-015-The conversion operation timed out before it could be completed. Please report this error to the system administrator.

2009-07-02 12:19:25,241 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-000-Invocation error.

ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.

at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:152)

at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)

at sun.reflect.GeneratedMethodAccessor358.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)

at org.jboss.invocation.Invocation.performCall(Invocation.java:345)

at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:214)

at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:149)

at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor.java:54)

at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)

at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)

at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:158)

at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62)

at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:154)

at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)

at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)

at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122)

at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)

at org.jboss.ejb.Container.invoke(Container.java:873)

at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)

at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)

at $Proxy160.doBMT(Unknown Source)

at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:95)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:132)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)

at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)

at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessageReceiver.java:91)

at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:215)

at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispatcher.java:57)

at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)

at com.adobe.aes.web.create.CreatePDFAct.createPDF(CreatePDFAct.java:383)

at com.adobe.aes.web.create.CreatePDFAct.createPDF2(CreatePDFAct.java:402)

at com.adobe.aes.web.create.CreatePDFAct.execute(CreatePDFAct.java:174)

at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)

at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

at com.adobe.aes.web.AesActionServlet.service(AesActionServlet.java:63)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)

at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:159)

at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)

at java.lang.Thread.run(Thread.java:595)

Caused by: ALC-PDG-10015-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-010-015-The conversion operation timed out before it could be completed. Please report this error to the system administrator.

at com.adobe.pdfg.BMCCaller.checkResult(BMCCaller.java:358)

at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:788)

at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:298)

at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:342)

at com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:172)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)

at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)

... 73 more

Avatar

Level 8

Is there a chance that Acrobat was installed (or reinstalled) after LiveCycle?  Is the Acrobat_PATH variable set (you should see it in the log)?

Avatar

Level 2

Are there any negative consequences of installing Acrobat after installing LiveCycle ES (PDF-G)?

Also, are there any negative consequences of "repairing" an install (I have done this from Windows > Add/Remove Programs) of Acrobat after installing LiveCycle ES (PDF-G)?