Acrobat and Web Proxy Servers

[Former Community Member]

Hi

I'm not sure if this is a Livecycle question or an Acrobat Question.

We have a Livecycle form that calls a WebService - this works fine on the internet.

One of our customers has a Proxy server, which does a redirect to force their users to enter a Username + Password.  Acrobat generates a "Network error" in this environment

Is there anyway Acrobat can mirror this for the WebService call?

My expectation is no - and that the url for the WebService needs to be added to a Proxy whitelist or similar

Thanks,

[Former Community Member · Accepted solution]

You are correct ....Acrobat will not know what to do with the authentication prompt from the proxy.

Paul

[Former Community Member]

Thanks Paul - that's what I though