403 during call to createRoom

[schwabsauce]

I am using a Rails application to create new LCCS rooms when needed.

The code works some of the time but other times it produces a 403 which is caught on line 572 of afcs.rb.  Here is the stack trace:

/Users/mschwab/work/GoodChat/lib/afcs.rb:572 :in `http_post'
/Users/mschwab/work/GoodChat/lib/afcs.rb:565 :in `http_post'
/Users/mschwab/work/GoodChat/lib/afcs.rb:325 :in `createRoom'
/Users/mschwab/work/GoodChat/app/controllers/rooms_controller.rb:77 :in `create_room'

my code that creates rooms is basically this:

    am = AFCS::AccountManager.new "http://connectnow.acrobat.com/goodcrush"

    am.login LiveCycleCredentials['livecycle_account']['username'], LiveCycleCredentials['livecycle_account']['password']

    lc_response = am.createRoom("randomdorm#{num}", 'randomdorm')

num is a numeric id that we use.  I am aware that if we create two rooms with the same name a 403 will result.  Are there any other known reasons for the 403?

[Raff_]

that's pretty much the only case in createRoom

[schwabsauce]

We are still getting lots of 403s in our test environment.  This is happening even though we are creating rooms with names that do not yet exist in our account.

I don't think I have seen any 403s in our production environment.  I'll look for any discrepancies that might be causing an issue.

[Raff_]

assuming the URL in your logs is correct, I'll see if I can find some time to look at our logs and see if I see anything strange.

you could also call something like roomInfo after you get the error and verify that the room really exists at that point.