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Sun java sdk cannot verify certificate of collaboration.adobelivecycle.com

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Level 2

When creating an AccountManager with e.g. https://collaboration.adobelivecycle.com/any/ in Java, an SSL exception is thrown:

        javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
                at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Alerts.java:174)
                at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1623)
                at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Handshaker.java:198)
                at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Handshaker.java:192)
                at com.sun.net.ssl.internal.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1074)
                at com.sun.net.ssl.internal.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:128)
                at com.sun.net.ssl.internal.ssl.Handshaker.processLoop(Handshaker.java:529)
                at com.sun.net.ssl.internal.ssl.Handshaker.process_record(Handshaker.java:465)
                at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:884)
                at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1120)
                at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1147)
                at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1131)
                at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:434)
                at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:166)
                at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1049)
                at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:373)
                at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:318)
                at com.adobe.rtc.util.Utils.http_get(Utils.java:64)
                at com.adobe.rtc.account.AccountManager.do_initialize(AccountManager.java:859)
                at com.adobe.rtc.account.AccountManager.<init>(AccountManager.java:56)

It seems that the Versign certifacte of collaboration.adobelivecycle.com cannot be verified by a standard installation of Sun's SDK.The GlobalSign certificates of e.g. na2.collaboration.adobelivecycle.com are fine. I could install the Verisign cert but as connectnow.acrobat.com works fine, I'll go with the old URLs. Please verify and if reproducable, update the certificate before shuting down the old URLs.

Marc

2 Replies

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Employee

This is a know problem that should be fixed this week.

In the mean time please keep using the old URL (we are not going to shutdown the old domains any time soon, we just wanted to clear up things and separate LCCS from our LCCS application - ConnectNow - hosted on acrobat.com)

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Level 2

Thanks for the qick reply. Just wondering, is there a public Jira project that lists known issues?