Submit Email Button does not work in Adobe Reader

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07-07-2008

Hi all,

I created a pdf form in Adobe Lifecycle design. This form functions properly in Adobe Professional and the "button" to submit the form by email as a pdf works correctly. Sadly, most people in the office only have Adobe Reader. While they are able to enter text into the text fields, they are not able to send the form by email in Reader. When they press the button to submit the form via email, nothing happens. What am I doing wrong?

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_Aandi_Inston_

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_Aandi_Inston_

_Aandi_Inston_

08-07-2008

Maybe you are trying to submit in PDF form. Use XML.



Aandi Inston

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09-07-2008

I'm curious how submitting as XML would work in Reader as opposed to a PDF?

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_Aandi_Inston_

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_Aandi_Inston_

_Aandi_Inston_

09-07-2008

The information that is submitted is an XML file with all of the

information the user filled in. This can be processed by other

programs, or imported back into the same PDF.



Aandi Inston

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09-07-2008

AAndi,



Sorry, I didn't word that clearly. Your solution was to Whitney was to change the submit from PDF to XML. I was curious how that would help? I must be missing something.

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10-07-2008

Hi Whitney,



To submit form by Reader you have to reader-enable it in Acrobat or Reader Extension. If you haven't enabled form try to do it in Acrobat - distribute form in menu.



Hope that helps!

Regards, Andrey

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_Aandi_Inston_

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_Aandi_Inston_

_Aandi_Inston_

10-07-2008

>. Your solution was to Whitney was to change the submit from PDF to XML. I was curious how that would help?



That would help specifically because Reader is designed to NOT submit

PDF from a normal PDF, and IS designed to submit XML. This is a

commercial decision by Adobe.



Aandi Inston