Jasmin,
Yes, I'm able to logon to Outlook Express to the user2 account and I can see my messages. I'm able to send myself an email and I receive it with no problem. I'm also able to logon as another user and I can send user2 an email (user2@kanatest.com) and receive it.
There are a few entries in the server log that relate to the SuperAdmin account - do these in any way point to a problem related to the email issue?
2007-11-23 11:04:28,000 INFO [com.adobe.idp.dsc.provider.service.email.impl.EmailReaderImpl] begins process emails:
2007-11-23 11:04:28,171 INFO [com.adobe.idp.dsc.provider.service.email.impl.EmailReaderImpl] done process emails:
2007-11-23 11:04:28,187 INFO [com.adobe.idp.dsc.provider.service.email.impl.EmailReaderImpl] unlock EmailSource : user2@kanatest.com
2007-11-23 11:04:28,250 WARN [com.adobe.idp.common.errors.exception.IDPLoggedException] UserM:GENERIC_WARNING: [Thread Hashcode: 10847857] | [com.adobe.idp.um.businesslogic.directoryservices.DirectoryServicesManagerBean] errorCode:13316 errorCodeHEX:0x3404 message:user_identifier:SuperAdmid domain:DefaultDom
2007-11-23 11:04:28,250 WARN [com.adobe.idp.common.util.IDPUtil] UserM:GENERIC_WARNING: [Thread Hashcode: 10847857] Failure cause: com.adobe.idp.common.errors.exception.IDPSystemException: nullorigin: | [com.adobe.idp.um.businesslogic.directoryservices.DirectoryServicesManagerBean] errorCode:13316 errorCodeHEX:0x3404 message:user_identifier:SuperAdmid domain:DefaultDomtraced:
2007-11-23 11:04:28,250 ERROR [org.jboss.ejb.plugins.LogInterceptor] TransactionRolledbackLocalException in method: public abstract com.adobe.idp.um.api.infomodel.User com.adobe.idp.um.businesslogic.directoryservices.DirectoryServicesManager.getExpandedAuthenticatedUser(java.lang.String,java.lang.String,int) throws com.adobe.idp.common.errors.exception.IDPException,com.adobe.idp.common.errors.exception.IDPSystemException, causedBy:
com.adobe.idp.common.errors.exception.IDPSystemException: nullorigin: | [com.adobe.idp.um.businesslogic.directoryservices.DirectoryServicesManagerBean] errorCode:13316 errorCodeHEX:0x3404 message:user_identifier:SuperAdmid domain:DefaultDom
at com.adobe.idp.um.businesslogic.directoryservices.DirectoryServicesManagerBean.getExpandedAuthenticatedUser(DirectoryServicesManagerBean.java:1181)