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Send form to parellel users

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Former Community Member
I have a form that I want to route to a user and at the same time route it to a group for review. The user will make a decision on the form to accept or reject but the group will only receive the form to review and that's it (it's more for notification of the form than anything else).



Any thoughts?



Thanks,



John
8 Replies

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Level 10
You can use the gateway object to do that.



It's located under the Modeling Element view.



Jasmin

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Level 9
Hi John

The problem with the gateway (and with a group) is that it's only one person within the group that actually gets to claim the form and view/action it.

I suggest that what you do is something like:

* Flatten the form (using LC Output) - this will make it non-editable and store it in a document variable. (If you don't have Output, just render the form as an editable PDF and store it in the document variable.)

* Obtain a list of the group's member's email addresses

* Use the Email component to send the flattened for to all members of the group.



You can get a comma separated list of users in a group from this component:

http://avoka.dnsalias.com/confluence/display/Public/Lookup+DSC

and download from here:

http://www.avoka.com/apps/checkcookie?qpac=y&qpac_code=avokaESComponents&location=%2Fapps%2Fqpacdown...



Howard

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Former Community Member
Thank you Jasmin and Howard for the reply.



I do want to send this to a group so that either person in the group can take ownership and view it.



I was having a problem with the gateway and couldn't get it to work like the LCES documentation showed. Basically I can't get the gateway to work because I don't think I am using it correctly. What does it need to connect to? What goes inbetween the gateway and how do I connect it?



Thanks,



John

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Former Community Member
I can try to help...let's first be sure you've found all of the relevant documentation:



general description: http://livedocs.adobe.com/livecycle/es/wb_help/00000502.html



to add an operation to a gateway: http://livedocs.adobe.com/livecycle/es/wb_help/00000549.html



to add a branch to a gateway: http://livedocs.adobe.com/livecycle/es/wb_help/00000548.html



simple example: http://livedocs.adobe.com/livecycle/es/wb_help/00000561.html



example of converging the branches after the gateway: http://livedocs.adobe.com/livecycle/es/wb_help/00000562.html



example of a gateway inside a loop: http://livedocs.adobe.com/livecycle/es/wb_help/00000570.html



I hope that helps. From here, we can perhaps use a topic as a reference point for further questions



scott

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Former Community Member
Scott,



I have looked through the documentation you posted and I just got the gateway to work with and send with document email service. I was able to send the email but I couldn't get the attachment piece to work.



Here is what I need to do.



I have a process that sends the form that the user fills out, to their manager. At the same time the manager I would like a read only copy sent to a group (so that either person in the group can view it). The form going to the group is just for notification and they will not be doing anything with it but viewing it.



My problem is that I am not able to get it to them as a read only pdf form. I prefer that they view it in Workspace but email will do if I have to.



Thoughts? I have done a lot of testing in Workbench and multiple searches in the forum and am at a loss.



Thanks,



John

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Former Community Member
did you "flatten" the form using Output before attaching it?

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Former Community Member
I'm new to LC. What do I need to do in order to flatten the pdf? Does Adobe have an example or archive file that I can look at how it's set up?



Thanks,



John

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Level 9
You can alternately write some Javascript in the Form to iterate through all fields and make them read-only.

Howard