Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Problem with Reader Extension ES


Not applicable

I download the eval JBOSS server from the adobe web site and I installed without any problems, I configure also the reader extension Credential trial one.

Now I'm trying to assign reader extension rights to a pdf file via the web interface http://localhost:8080/ReaderExtensions/ I select my PDF and the rights but after I click on Apply button I get a page with a table (file name and duration) and a progress bar with text "downloading ..." but nothing else !!! I don't get the dialog box to select the location for download and the file name of the new PDF !!!

Please help me!

I also try to assign reader extension rights via a web service call via applyUsageRights but it allways return a null array !!!

Thank you for your help.

0 Replies


Level 10
Which version of the Flash client do you have...also which browser are you using?


Not applicable
I use flash player 10 with internet explorer 6 and I have tried also with firefox 3.


Level 10
Flash Player 10 is the issue can either back off to Flash Player 9 or apply SP2 (only available from support) which fixes the Flash Player 10 issue.


Not applicable
Thank you very much the problem was resolved when I back off to Flash Player 9.