Problem connecting to LCCS Servers

[Former Community Member]

Morning,

We are unable to connect to any of the LCCS servers this morning, either through our custom .swf file or through the LCCS Room Console.  Does anyone have any idea what is going on?

[ZeevH]

Hi,

We are experiencing the same problem

Anu ETA on a fix?

Zeev

[Former Community Member]

We are experiencing similar problems.  Cannot enter room from room console.

[Former Community Member]

Hi,

Thanks for the posts.

The team is actively working on solving a problem with our Production environment (it looks like its related to our FMS servers - we will know more shortly).

We will update the forums in a few when everything is back to normal. We are hoping to have this resolved in the next half hour.

We posted the problem on our health page:

http://health.acrobat.com/

Best,

Julien

LCCS Quality Engineering team

[Former Community Member]

Servers are back up. Service is back to normal.

We are really sorry for the inconvenience.

We will post more info in a little bit on what went on.

Thanks,

Julien

LCCS Quality Engineering team

[DrAlexGor]

Any followup on what happened / what we can expect  and when ?

Were the new features completely rolled back? Looks like our recordings are still working.