Do you know the program being used to view the PDFs? Apple's standard PDF viewer "Preview" will not handle the interactive or dynamic forms. You must use Adobe's software.
I have confirmed that Adobe's Reader for Mac handles interactive and dynamic forms well. Make sure the software is updated to the latest to be sure (9.3.3).
Did this ever get resolved? I'm working on developing a form and I am having problems with folks not being able to save the form.
They end up printing and faxing the form instead of emailing it back.
The saving issue maybe due to the form not being extended.
In my situation the users are unable to fill the form e.g. The date field doesn't display the date.
Are they using Adobe's Reader for the Mac or the native Apple application for reading PDFs (called Preview)? Preview will not understand the Reader Extensions code and I do not know if Preview allows you to save a file locally or not.
Can you send the form so I can verify it will work with the Mac version of Adobe Reader? Please send to email@example.com
I received the form. It appears you have not extended reader rights using Acrobat. To do so, after saving in LiveCycle, open in Acrobat and under the Advanced Menu, select "Extend Features in Adobe Reader" to allow the user to save the data. I was able to use the drop down menus and add and remove sections just fine.
What other problems are you having?
The user was complaining about the date fields. Can you fill some dummy data, save and email it back to me? I will email you the extended version. Are you using Reader to fill this form?