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Livecycle installation problem

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Guest

22-07-2008

This may sound like a dumb question, but I'm having issues installing livecycle with turnkey. I'm installing with the native application support but when I get to the screen where it asks you for the name and password of the account of the admin account used to installed MS office with, I get a message (The account and password combination that your provided are invalid.) when I enter the information. I've followed the instructions from the install pdf. I've checked the Granting the Logon as service right.



Any ideas or suggestions would be greatly appreciated.

Thanks in advance

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Guest

25-07-2008

Phrase Express does not work when Victors (our current project) is opened up with a Firefox Browser.

Phrase Express is a tool that will allow a pre-typed clause to be populated onto the title (or tax) typing form. When Victors is opened in IE, the tool works perfectly. If Victors is opened in Firefox (either 2.0 or 3.0), the typing form loses focus when Phrase Express is accessed, and so the clause does not know where to go. If you use a hot key from Phrase Express (such as Ctrl-Shift-O for the degree symbol), Phrase Express does not lose focus, and can be used.

We also loaded at different websites and saw that Phrase Express will lose focus in them when using a Firefox browser as well.
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Guest

06-08-2008

Make sure you are providing the same user details(including domain incase of a domain user) that has installed Microsoft Office. You can get this information in the Help -> About dialog.