We've made a form that will submit data via an xml attachment to an email. It was all tested as fine (using Adobe Reader 7...) and has been deployed - DISASTER.
People using Adobe Reader 8 cannot choose to save the xml file. AR 8 just opens up their default email client. If they use webmail and it's not on the list of default email clients (IE/Tools/Options/Programs)then we don't seem to be able to get the xml data out.
How can you get AR 8 to give you a choice of what to do with the xml data when a user clicks the Submit by email button? Just like the email client choice in AR 7!!!! Please, if anybody from Adobe sees this, help us...