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Generic Error on Startup


Level 5
I just installed Workbench ES on my personal laptop to use for developing the project I am on. The install of Acrobat Pro 8.0 (then the 8.1 update) and the install of Workbench including Designer worked fine. When I attempt to run Workbench I receive an error after a few seconds of the splash screen:

"An error has occured. See the log file C:\Progam Files\Adobe\LiveCycle ES\Workbench ES\Workbench\workspace\.metadata\.log."

Descriptive, huh. I cannot navigate the that log file because the farthest I can go is C:\Progam Files\Adobe\LiveCycle ES\Workbench ES\Workbench\. Does anyone know what is going on?
5 Replies


Not applicable
I have also just installed Workbench and have the same error (and incorrect error file reference).

I'm running Vista.


Level 5
I've actually long since gave up on running Workbench on Vista. It seems it is just not supported. I did however discover something even fishier about it. When I install Workbench, I can run it once. After I have closed the program one time, the error starts. Must me some kind of registry thing or something.

...when does the next Livecycle come out?


Level 9
I run LiveCycle fine on Vista.

I think it may be a permissions issue with the Program Files directory.

Try uninstalling Workbench, and re-installing in C:\Adobe\LiveCycle

Please post your results so that others can learn if this works for you.



Level 5
Installing directly to C:\Adobe\LiveCycle seems to have solved the problem. Thanks for your help Howard!