Error in User Management and Assigning Role

[Former Community Member]

Hi,



I have configured LDAP authentication on LiveCycle Server. I get the userlist with LDAP in my admin console under User Management - User & Groups. But as soon I click on any of the LDAP username I am getting error to contact administrator. Same also happens when I check the checbox infront of the username and tries to assing role.

My Livecycle server is on WAS6.1, I also have server setup on my local where the same LDAP i have configured and I am able to access users and assign role. Is there any problem with WAS6.1 ?



I checked the logs and i got following exception in server logs.

[10/24/08 10:57:58:467 EDT] 00000039 IDPLoggedExce W com.adobe.idp.common.errors.Logger$LogConsumer run UserM:GENERIC_WARNING: [Thread Hashcode: 1028668752] | [com.adobe.idp.um.businesslogic.directoryservices.DirectoryServicesManagerBean] errorCode:8193 errorCodeHEX:0x2001 message:getPrincipal public chainedException:java.lang.NullPointerExceptionchainedExceptionMessage:null chainedException trace:java.lang.NullPointerException

at com.adobe.idp.um.businesslogic.directoryservices.DirectoryServicesManagerBean.getCacheKeys(DirectoryServicesManagerBean.java:1583)

at com.adobe.idp.um.businesslogic.directoryservices.DirectoryServicesManagerBean.findPrincipal(DirectoryServicesManagerBean.java:1608)

at com.adobe.idp.um.businesslogic.directoryservices.EJSLocalStatelessDirectoryServicesManagerBean_0dbf3d20.findPrincipal(Unknown Source)

at com.adobe.idp.um.api.impl.DirectoryManagerImpl.findPrincipal(DirectoryManagerImpl.java:138)

at com.adobe.idp.um.ui.user.CreateNewUserAction.doExecute(CreateNewUserAction.java:139)

at com.cc.framework.adapter.struts.ActionUtil.execute(Unknown Source)

at com.cc.framework.adapter.struts.FWAction.execute(Unknown Source)

at com.cc.framework.adapter.struts.FWAction.execute(Unknown Source)

at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)

at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)

at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1075)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1016)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)

at com.adobe.framework.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:173)

at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)

at com.adobe.idp.um.auth.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:154)

at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)

at com.adobe.idp.um.auth.filter.PortalSSOFilter.doFilter(PortalSSOFilter.java:113)

at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)

at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)

at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:771)

at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:679)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:546)

at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)

at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)

at com.ibm.ws.web

[Former Community Member]

Hello Do anyone get anything about above exception, or is there any other information needed, please let me know ?



I still cannot found the solution for above problem, and it stops me to configuring users on Adobe LiveCycle ES, we have purchased Livecycle ES version 8.0