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ALC-PDG-080-012 with PDF generator ES

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Former Community Member
I try to convert a file (tif -> pdf) with PDF generator



I receive the error code 80012



Error message : ALC-PDG-80-012 this operation needs service {0} install.



How can install this service ? (Which service ?)



Regards

Michel
5 Replies

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Level 10
If you go in the Administrative console (http://localhost:8080/adminui) under Services/LiveCycle PDF Generator ES/Create PDF, can you convert your tiff to a PDF using that interface?



Jasmin

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Former Community Member
Hi Jasmin



I receive the error message under Services/LiveCycle PDF Generator ES/Create PDF



Regards

Michel

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Former Community Member
Have you been able to resolve this issue???



I have a very similar problem... I try and convert a Word document to PDF in the Services / Livecycle PDF Generator ES / Create PDF screen and receive:



Error Code:80012

Error Message: ALC-PDG-080-012-This operation requires GeneratePDF service to be installed.



Any help on how I can install this service would be greatly appreciated

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Level 10
Looks like PDFG is not installed. Are you sure you installed it? How did you install LiveCycle.



Jasmin

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Former Community Member
All good now...



I reinstalled LiveCycle and its all working.