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Varying Response Times for HTML-to-PDF Operation


Level 1

We are beginning our integration to Adobe's PDF Services and have a test that uses a small HTML template to create a PDF. When we run this test, we get response times from Adobe that can vary from a second or two to multiple minutes (as high as 3). Is this normal? 


We had questions on whether the variance in response times was due to our licensing level, a problem at Adobe, or something else. Can anyone provide some guidance for us? 


Thank you

2 Replies



Hi @esub-seth,

We have a dedicated forum for the Document Services APIs which can be found here: 


The team that monitors that forum will be better able to help resolve this issue.




Level 1

Thanks, Manik. I will head over there and ask.