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Unable to generate the JWT access token.

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Level 1

When I enter in my Private key, and click generate I get an error message

"There was an error generating the custom JWT. Please try again."

 

Could someone please help with this?

2 Replies

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Level 1

I got the same message when I just tried generating my Access Token from the I/O Management API page when I pasted in my Private Key. I then just refreshed the page and tried again and it worked.

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Level 1

I have the same problem. It is also not possible after several refreshes.