Hi,
We have an use case where there is no customer id, which is the primary identifier to work with. For AEP, how do we go about that if we want to target those customer base? Is there any solution around this?
Thanks
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@SCB21 How is your schema set up? there are couple of ways you could do this based on this and other use cases, one of which is..
Hope that helps
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Hi @SCB21,
What's the use case that you are trying to solve? Also which activation channel are you planning to use? How many ids are you currently storing in AEP?
Regards,
Chetanya
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We are looking to convert those customers to sign up as our primary customers. We want to activate on our social platforms and onsite as well. We are currently storing 3 ids and email is one of them.
Thanks
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@SCB21 How is your schema set up? there are couple of ways you could do this based on this and other use cases, one of which is..
Hope that helps
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Thanks so much @Anil_Umachigi
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another option is to use the identityMap object to collect multiple identity values without setting an explicit attribute in a schema.
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