Unable to setConsent to in when user was previously set to out on Alloy

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arobsco
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05-11-2020

According to https://docs.adobe.com/content/help/en/experience-platform/edge/consent/supporting-consent.html: "After a user has opted out, the SDK will not allow you to set the users consent to in ."

 

We would like to understand why this is? If a customer actively consents back in at any point in the future then surely we should be able to set the customer to consented on Web SDK?

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