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  • by det202018-09-2020
    Where can I find documentation that covers how to implement tracking in a watchOS app with the current AEP SDK? The only semi-relevant documentation I can find is at the link below, but it appears to be regarding an implementation with the legacy 4.x SDK. https://docs.adobe.com/content/help/en/mobil...
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  • by Varun_Kalra04-08-2020
    Need help with the implementation steps involved in implementing AAM without AA using Adobe Launch SDK.1. How to collect data about screens viewed, events/interactions/clicks etc.?Do we need to use signalWithData API and pass key-value pairs, or is there any other event/method we need to use? 2. Wha...
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  • by sungheey441027524-07-2020
    Hi,My client set AEP SDK 5.0 on their Android App, and they are using AAM only without AA.And when they launched the app in mobile phone, the lifecycle data is not fired. and they sent the log from it.could somebody check following log and let me know what they missed? 2020-07-24 17:14:54.593 3171-3...
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  • by harishkumar21-07-2020
    I setup adobe web sdk and sending data to AEP and Adobe Analytics. Network call showing 200 ok status however Dataset processing file throwing error message below."240 - Validation : An error occurred while processing the batch. Please contact support.Details : extraneous key [placeContext] is not p...
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  • by John_Man16-07-2020
    Hi, Understand that if customer re-install or fresh install the app on the new phone, a new ECID will be generated and thus counted as a new UV. But what about those cases when the app is transferred from the old phone to new phone, e.g. by using iTune backup for iPhones; using tools like Smart Swit...
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  • by philipk9212063616-07-2020
    Hi everyone! We're putting together tracking on an app and I've seen that you need to use the trackAction and trackState methods which are part of the Mobile Core API. I've watched a couple of video tutorials and it makes sense. So I'm wondering where 'Events handled by Analytics' using the Analytic...
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  • by garora815-07-2020
    Hi We have a mobile-native implementation- we have found an issue where we set up a standard A/B/C Test with the equal user split but for some reason, users are stuck in experience B and everyone is getting experience BSome of the troubleshooting done alreadyExperience C to 100% > outcome still see ...
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  • by 1982luca15-07-2020
    Hello everyone,Is it possible to integrate an existing Adobe Mobile SDK with Adobe Launch?Thanks
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  • by gerarduu08-07-2020
    Hello Adobe, ACP Core is not sending tracks in my App even with "offlineEnabled" set to false. I have updated the libraries to its higher version, but still can't get tracks sent to Adobe Suite. In the logs of my App I see the traces working correctly: [AdobeExperienceSDK TRACE ]: Event #11 (com.ado...
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  • by IsabelMayo22-06-2020
    Hi there, I am looking to know if AA for Apps supports C# based Applications. Looking for developer documentation, any documentation. Thanks a lot,Isabel Mayo
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  • by garora812-06-2020
    For the mobile app- Native implementation we are trying to add a banner dismissal code so that we know that user has dismissed this banner and they should see the next activity in the list. After following the Adobe documentation we are sending it as profile parameters as you can see below request b...
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  • by John_Man29-05-2020
    Hi, Is the AEP SDK support Cordova? Our client is running their app with Cordova now on SDK v4 and is planning to upgrade to the latest SDK. The following link states that Cordova is supported, https://aep-sdks.gitbook.io/docs/resources/upgrading-to-aep/aepvs4x While the other link said Cordova is o...
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  • by powertcodaver28-05-2020
    Looking to be able to annotate PDFs in an iOS app. I have my own iOS (iPad) app, and I know I can display PDFs. Wondering if this SDK can be used to allow my user to, from within my app, annotate a PDF. And then, would the annotations modify or update the PDF? Or would annotations be stored "out of ...
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  • by John_Man26-05-2020
    Hi, I am helping a customer for mobile app AA tracking, they have been using SDK v4 and now planning to migrate to the latest SDK due to end of support. In studying the new SDK, it seems the configurations are hosted in Launch and the SDK has to reference it during run-time. This causes serious conc...
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  • by Ivan_Mironchuk20-05-2020
    Giving your users a great mobile experience means constantly evaluating how they are interacting with your app and quickly responding with updates and optimizations. Based on these guiding principles, we built Adobe Experience Platform Mobile SDK from the ground-up to be modular, flexible and dynami...
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  • by Ivan_Mironchuk20-05-2020
    Last year, we announced that support for Adobe Experience Cloud's version 4 mobile SDKs would end on September 30, 2020. Customers were encouraged to migrate and adopt the latest Adobe Experience Platform Mobile SDKs at their earliest convenience. Recently, we have heard from multiple customers that...
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  • by galynai325825312-05-2020
    Hello, We are currently implementing the SDK in the new mobile app. We use Server Side Forwarding (SSF) on the website. I have already configured Adobe Analytics extension in Launch to include Audience Manager Forwarding. Do we also need to implement Audience Manager Extension? Why? Thank you for yo...
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  • by RahulShivuni05-05-2020
    Getting this logs in Xcode 11.3Failed to download config from https://assets.adobedtm.com/..........................jsonI tried to hit the same url from web browser and could able to get the json file. Please suggest any solution how to fix this.{NSURLErrorFailingURLPeerTrustErrorKey=, NSLocalizedRe...
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  • by jacobs7670031801-05-2020
    One of our clients is already using a third party SDK to send mobile app push notification to their mobile app, as a part of their loyalty program. Removing this SDK is out of the question. At the same time, the client is keen to implement the Adobe AEP SDK to start also sending mobile push and in-a...
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  • by rupaljain240806-04-2020
    Hi All, We are implementing AEP SDK in our mobile application for both platforms- iOS and Android. We have implemented the GDPR optout privacy using MobileCore.setPrivacyStatus method, below is the link for reference :https://aep-sdks.gitbook.io/docs/resources/privacy-and-gdpr#set-and-get-privacy-st...
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  • by sprogovac23-03-2020
    I see how one can start a session with ACPGriffon. (eg -> ACPGriffon.startSession(url))How can one check for an active session? And better yet listen for session changes, such as disconnections inside the app/client? No documentation indicates this is possible, and the ACPGriffon.h file has no indic...
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  • by pete000120-03-2020
    We are not able to get push notification working with Experience Platform SDK on both iOS and Android apps. Here is the configuration from Adobe Launch: { "global.privacy": "optedin", "media.trackingServer": "turnerinternational.hb.omtrdc.net", "analytics.offlineEnabled": true, "__dev__analytics.rsi...
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  • by hymavathi20-03-2020
    Hi, I am trying to integrate the mobile app with adobe analytics, i could see the connection to adobe sometimes successfully and sometimes second launch onwards its getting failed. below is the log message - 2020-03-20 15:11:02.645 12454-12531/com.adobe.busbooking D/AdobeExperienceSDK: HttpConnectio...
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  • by abhinava344195603-02-2020
    Hi Team,When I am sending the evars and props from the React Native code, the value and their counts are not reflecting on the portal.While I send the events they are reflecting there but not getting their values. Reference links of which I have taken the help are:https://docs.adobe.com/content/help...
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  • by debmalya21st31-01-2020
    Hi, I am trying to create a universal framework using Adobe Analytics pods, but I'm unable create it. The pods only detect a simulator or a device build but not a universal one that can work both for simulators and devices. I have tried creating the framework both as a Cartfile and XCframework, even...
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  • by rohank2860587217-01-2020
    Hi, How do we retrieve AAM UUID from AEP 5. The client wants to retrieve this ID and set it in a context data variable for both Android and IOS. I understand that the method to do this with Adobe SDK 4 was getallidentifiersasync. What is the method that we can use for AEP 5. is it identity.getidenti...
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  • by sebastiane2796515-01-2020
    hi, having some issues with sending push notifications from Adobe Campaign Standard to android app subscribers, I can see that when running the app the generated ECID will be posted to our campaign instance and populate the subscriber table, but the token is missing, i would expect to see the FCM to...
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  • by sinan213-01-2020
    Hi all, based on the official documentation https://aep-sdks.gitbook.io/docs/using-mobile-extensions/adobe-analytics-mobile-services#set-up-push-messaging related to the integration of the push messaging there is no mention about the fact that in order to receive push messaging it is necessary to cr...
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  • by muralitharanv6809-01-2020
    Im facing problem data not shows in Reports I have implemented mobile sdk extensions in mobile apps I can see network calls in going for Analytics for MobileCore.trackState, and MobileCore.trackAction with correct report Suit ID, But i dont see any activites when i run report. Do i need to do any co...
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  • by robayzma09-01-2020
    Hi All,We are trying to make Push work for an IOS app and need a little information.I am looking for the documentation regarding the instructions on how to create the IOS Certificate (PEM) file for Adobe Campaign Standard? I seem to recall that both the prod and sandbox certificate has to be in one ...
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