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Missing android analytics - flutter

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Level 1

We have around same number of users for android and ios but the adobe report shows the user is less than 100. Is there a chance of missing metrics from Android. We see the below in logs. Can someone explain what does below log mean? 

 

W/AdobeExperienceSDK(22831): AnalyticsExtension - waitForLifecycleData - Lifecycle timeout has expired without Lifecycle data
D/AdobeExperienceSDK(22831): Analytic**bleep**sDatabase - kick - Bring Analytics tracking online as it is over batch limit or offline tracking is not enabled
V/AdobeExperienceSDK(22831): AndroidDatabase - Count of rows deleted in table HITS are 1

2 Replies

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Level 3

We need to look at the full log for understanding more about the issue.
Please open a ticket with Client Care and include the full verbose log.  

 

Best Regards,

Calise Cheung

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Level 3

Regarding to the logs:

W/AdobeExperienceSDK(22831): AnalyticsExtension - waitForLifecycleData - Lifecycle timeout has expired without Lifecycle data

This log says it reaches to the Lifecycle timeout set in Data Collection and hasn't received any lifecycle data. It will start a new timeout cycle.

D/AdobeExperienceSDK(22831): Analytic**bleep**sDatabase - kick - Bring Analytics tracking online as it is over batch limit or offline tracking is not enabled
This indicates that it is sending the requests as they reached batch limit set in Data Collection for Analytics extension or it is not supporting offline tracking.

V/AdobeExperienceSDK(22831): AndroidDatabase - Count of rows deleted in table HITS are 1
This log indicates sdk is removing hit from database which is sent successfully.

All of above logs should not cause the missing Android metrics.

You can double check your Offline Enabled setting aligned with the Analytics report suite setting, refer to FAQ .