Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Adobe throw TimeOut always

Avatar

Level 1

Hello, good afternoon.

Adobe is continually launching general.callback.timeout with error code 1. On some devices this does not happen and on others it does.

 

I am using Kotlin and adobe analitycs version 1.2.10

 

Can somebody help me?

 

Thanks.

3 Replies

Avatar

Employee

Hi @franciscojaviera ,

 

Thank you for reaching out. Could you please open a request through Adobe Client Care and provide additional details about the Adobe SDK versions used, your configuration setup and code snippet for the usage of the API that is returning callback timeout so we can investigate further?

 

Thank you,

Emilia Dobrin

Adobe Experience Cloud

Avatar

Level 1

I have opened a ticket as you have told me and I have specified about my error. The method that constantly throws me CALLBACK_TIMEOUT" with errorName: general.callback.timeout and errorCode: 1 is "Identity.appendVisitorInfoForURL()"