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SOLVED

Why am I unable to log into Launch after I've been granted access?

jantzen_belliston-Adobe
Community Manager
Community Manager

I received an email that my company now has access to Launch, by Adobe. However, I'm not able to log in.

1401710_pastedImage_1.png

1 Accepted Solution
jantzen_belliston-Adobe
Correct answer by
Community Manager
Community Manager

If you are seeing the "Learn More" link while trying to log into Launch via the Activation menu

Pasted_Image_1_23_18__2_13_PM.png

You likely still need to setup your user groups and permissions in the Adobe Admin Console. See step 1 in the Getting Started with Launch documentation here

View solution in original post

1 Reply
jantzen_belliston-Adobe
Correct answer by
Community Manager
Community Manager

If you are seeing the "Learn More" link while trying to log into Launch via the Activation menu

Pasted_Image_1_23_18__2_13_PM.png

You likely still need to setup your user groups and permissions in the Adobe Admin Console. See step 1 in the Getting Started with Launch documentation here

View solution in original post