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So unfair and frustrating

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Level 1

I purchased Adobe audition 3 many years ago, but last year the machine that I had it loaded on finally died.  So I purchased a new computer and tried to load my Adobe disc to it. For some reason my keygen didn't work.  So I contacted Adobe because I was in dire need.  I had a project to complete and turn in. Adobe first didn't even believe that I had the disc. I had to actually show them proof that I owned the disc.  Once they saw that I own the disc, they went on to tell me that they zapped my keygen because it was outdated and that I have to purchase a monthly membership. For all that money that I spent on that disc I shouldn't have to join a monthly subscription when I already paid a lot of money for the disc. I'm fine with my old version of things I don't want any updated version. So they...after 2 weeks of trying to figure this out, gave me a link to Adobe audition 6. Now after having it for almost a year,  all of my projects are messed up and it's acting weird.  I can't update to get my program to act right, and I have projects to turn in for work.  This is very unfair and it feels like they are trying to rob me for something that I already paid for.  I don't want the updated version...3 worked fine for me.  Why would you make someone's keygen obsolete that they paid for?  I cannot afford to pay a monthly membership for Adobe.  Have you guys even seen gas prices and inflation going up?  I was safe with my desk that I paid for. If I had my disc right now I wouldn't have to worry about buying anything while being broke, and losing my job. This is very unfair.  Why would a company do something like that to people? So more money is what's important to Adobe then pleasing long time customers?  Version 6 that they've given me isn't working anymore. Can someone please contact me and fix this? I really would appreciate it.  I don't want to lose my job...so that would be great.  

1 Accepted Solution

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Correct answer by
Community Advisor

This is the wrong forum to post your complaint. Try posting at https://community.adobe.com/t5/audition/ct-p/ct-audition?page=1&sort=latest_replies&filter=all&lang=... to get better responses.

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Correct answer by
Community Advisor

This is the wrong forum to post your complaint. Try posting at https://community.adobe.com/t5/audition/ct-p/ct-audition?page=1&sort=latest_replies&filter=all&lang=... to get better responses.