PDF tracking in Adobe Launch

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gokula
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gokula
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14-02-2020

Hello team, 

 

we have requirement of PDF tracking where few links with pdf extension and few are without pdf extension like below 

 

https://www.abc.com/abc-pqr/view.cgi?f=223388.pdf 

https://www.abc.com/abc/pqr-xyz/travel/australia.pdf

https://www.abc.com/abc/pqr-xyz/travel 

 

This URL are auto redirect where PDF download. 

 

If I want to implement custom event tracking to know how many clicks for pdf download what are the option. 

 

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franzli
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14-02-2020

Generally, it's already tracking out of the box but here are some steps to ensure it is.

 

  1. Go to Launch
  2. Click on the Extensions Tab
  3. Find the Adobe Analytics Extension
  4. Scroll to the Link Tracking Dropdown
    franzli_0-1581700045052.png

     

  5. Ensure PDF is listed there, if it isn't, add it.
  6. Press Save
  7. Go to Adobe Analytics
    franzli_1-1581700106810.png
  8. Look for "Download Link" and you should see the PDFs.

 

Beyond this, you can actually setup link listeners for a specific PDF. Such as abc.pdf. There are different ways such as creating custom code to listen or using a CSS selector likea[src*="abc.pdf?"], a[src*="abc.pdf#"], a[src$="abc.pdf"] (not been tested)

 

 

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Haran_Huang
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20-02-2020

Adobe Analytics Extensions can be set up in LinkTracking.