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Error: There was an error communicating with the server.

minzhuz76974285

27-02-2018

There was an error while saving. Try again in a few minutes? Got this error repeatedly while trying to set up data element with variables from context hub.

If I am not using context hub values, it's saving fine.

Screen Shot 2018-02-27 at 12.50.40 PM.png

Screen Shot 2018-02-27 at 1.25.35 PM.png

Replies

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Aaronius9er9er9

Employee

14-03-2018

Are you still able to reproduce this issue? If so, will you please click the Network tab inside the developer tools, then click on the request that failed (the one that returned the 409 Conflict error), then click on the Response tab. Copy whatever data is in the window (it will be JSON that contains more detail about what's going wrong) and paste it in here for us to see? Thanks!

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wilburd

03-04-2018

in my case, I have used my Gmail many times to send a PDF. However, it is giving me a server error as well. This just started happening too — this is the first this has happened.

server error when sending email.png

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brandon_pack

Employee

03-04-2018

@wilburd - this last screenshot looks to be related to Adobe Acrobat and not Launch, by Adobe.  You may want to try this community forum instead: Acrobat