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SOLVED

Error by saving Time and Scroll Event Extension Rule

patrickpsiuk
Level 1
Level 1

Hi All

I have a error message (An unknown error has occurred. Please report the issue to Customer Care.) after safe a rule to implement Time and Scroll Event Tracking on page.

Settings (See attached screenshots)

Bildschirmfoto 2018-12-18 um 13.18.10.png

Bildschirmfoto 2018-12-18 um 13.19.39.png

Thanks for your help.

Best

Patrick

1 Accepted Solution
StewSchilling
Correct answer by
Community Advisor
Community Advisor

Try opening the console. There may be some error messages there that provide a clue to the issue.

-Stew

View solution in original post

2 Replies
StewSchilling
Correct answer by
Community Advisor
Community Advisor

Try opening the console. There may be some error messages there that provide a clue to the issue.

-Stew

View solution in original post

Gigazelle
Employee
Employee

Hi Patrick, were you able to get the error fixed?