Error by saving Time and Scroll Event Extension Rule

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patrickpsiuk
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patrickpsiuk
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18-12-2018

Hi All

I have a error message (An unknown error has occurred. Please report the issue to Customer Care.) after safe a rule to implement Time and Scroll Event Tracking on page.

Settings (See attached screenshots)

Bildschirmfoto 2018-12-18 um 13.18.10.png

Bildschirmfoto 2018-12-18 um 13.19.39.png

Thanks for your help.

Best

Patrick

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StewSchilling
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StewSchilling
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18-12-2018

Try opening the console. There may be some error messages there that provide a clue to the issue.

-Stew

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Gigazelle
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08-01-2019

Hi Patrick, were you able to get the error fixed?