Deploying multiple Target mboxes to set profile parameters and recommendations data

philipk92120636

19-03-2020

Hi everyone!

We're in the process of deploying Target using Adobe Launch. The suggested method in the documentation of loading the library at the top of the page and setting all the profile parameters and recommendations data at the same time is not suitable as the values aren't always available at the top of the page. For instance, profile parameters are populated by data layer values which aren't there until the DOM is ready and for recommendations data, the site needs to query a database to deliver the latest price.

In DTM we used custom code that fired after the page load (using getOffer and applyOffer code) to set the profile and recommendations data, but this method now causes the 'global mbox is not allowed in mboxes' error. Firing another 'Add params to page load request' rule doesn't work either because it causes the mbox SDIDs to not match which messes up Analytics for Target reporting.

I've been told by Client Care that there should only be one Target call on the page but looking at other sites I can see this isn't the case with a number of calls being made to Target. They're sometimes mboxes with different names but I can't see a way to add another mbox via Launch with a different name that we could use to deploy tests to as in Target there can only be one specified global-mbox.

I can't imagine that I'm the only person who has had this challenge and it's stressing me out. We need to be able to set all our profile parameters and then deliver the necessary content, whilst ensuring it doesn't mess with our Analytics for Target integration.

Any help or advice would be greatly appreciated.

launch mbox profile Recommendations Target
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Andrey_Osadchuk

MVP

19-03-2020

Hi Philip,

 

Could you elaborate on what happens when you Load Target on Library Loaded and Add Parameters with Fire Global Mbox on DOM Ready?

 

Could you share the custom code you are referring to?