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SOLVED

CustomLink and Exit Link DTM to Launch.

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Community Advisor

Hello everyone,

 

I am migrating DTM to Launch and I am having the yellow marked issues 1) Custom Link and 2) EXIT Link. Any suggestion How to fix this issue?

Thanks 

 

1982luca_0-1599558510953.png

 

1 Accepted Solution

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Correct answer by
Employee Advisor
1 Reply

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Employee Advisor

@Luca_Lattarini You will need to check your rule - the message just says that "customlink" isn't matching any condition to execute a Direct Call Rule. Also, it seems the Exit Link is not defined correctly in the Analytics extension settings.

Can you please check?

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Community Advisor

Where shall i set up the Exit Link in the Adobe Analytics Extension? I just enable here.

1982luca_0-1599712457017.png

 

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Correct answer by
Employee Advisor

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Community Advisor
Do you have some video where i can see how to track custom link? Basically I need to track the variable pe: lnk_o

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Employee Advisor

Hi @Luca_Lattarini ,

Custom link can be manually tracked in Adobe Launch. You can build a rule and use the "Actions" section to track custom links. I couldn't find any video for it, though I found this useful video pertaining to the custom link tracking by @Andrey_Osadchuk : https://training.osadchuka.com/blog/custom-link-tracking-in-adobe-analytics