@Luca_Lattarini You will need to check your rule - the message just says that "customlink" isn't matching any condition to execute a Direct Call Rule. Also, it seems the Exit Link is not defined correctly in the Analytics extension settings.
Can you please check?
Hi @Luca_Lattarini ,
Custom link can be manually tracked in Adobe Launch. You can build a rule and use the "Actions" section to track custom links. I couldn't find any video for it, though I found this useful video pertaining to the custom link tracking by @Andrey_Osadchuk : https://training.osadchuka.com/blog/custom-link-tracking-in-adobe-analytics